Undercooked

Report date: Dec 29, 2020
25. Consumer advisory provided for raw/undercooked food
- comments: observed menu items such as hamburgers served raw or undercooked without disclosure, reminder, and footnote. Instructed to provide reminder, disclosure, and footnote for all items served raw or undercooked. Priority foundation violation 7-38-005.... See More No citation issued.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: observed slight build up of black slime on caulk around 3 compartment sink located in rear dish area. Instructed to remove caulk, clean, re-caulk, and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: observed 2 burnt out lightbulbs in rear prep area. Instructed to repair and maintain.

58. Allergen training as required
- comments: observed one certified manager without allergen training. Instructed all employees holding city of chicago foodservice manager certificates must complete allergen training and maintain records thereof on site at all times.

Source: chicago.gov See Less

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Straight up rancid steak, completely undercooked and raw, but super hard and rubbery. I’ve never had such a bad experience with them which is normally always perfect. I’ve been sick for the last 48hrs and it started almost immediately after taking my last bite, which by the... See More middle of the burrito, I realized the overly weird taste that was fowl and spoiled tasting, like rotting milk, so I removed all of the meat that was clearly still almost completely raw. I’ve tried to call the location to let the manager know if they weren’t aware so no one else has to go through this, but after 25 times calling, I can’t get one answer to the store. You can’t be in the business of making money off people you’re getting sick. This is terrible and a complete disappointment. | Symptoms: Nausea, Diarrhea, Vomiting See Less

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Report date: Sep 21, 2020
3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: observed no signed employee health policy on the premises. Management instructed to have a signed employee health policy for each employee. Priority foundation 7-38-010. Citation issued.

5. Procedures for... See More responding to vomiting and diarrheal events
- comments: observed no clean up supplies on the premises to respond to vomit and diarrheal events. Management instructed to provide all items listed on the clean up procedure. Priority foundation 7-38-005. Citation issued.

25. Consumer advisory provided for raw/undercooked food
- comments: observed no consumer advisory disclosure and reminder statement on the menu for raw or undercooked foods. Management instructed to disclose and describe which foods can be ordered raw or undercooked and link those items to a reminder statement on the menu. Priority foundation 7-38-005. Citation issued.

38. Insects, rodents, & animals not present
- comments: observed evidence of rodent activity on the premises and live flies and insects on the premises. Observed 20 rat droppings on the floor in the basement under the staircase and around the mop sink. Management instructed to clean and remove all rodent droppings. Also observed 1 live cockroach on the floor behind the 2 door prep cooler. Also observed approximately 15 live small flies and 5 house flies in the dining room and food prep area. Additional pest control service is needed to eliminate the pest activity. Priority foundation 7-38-020(a). Citation issued.

49. Non-food/food contact surfaces clean
- comments: clean the grease on the exterior of the grease trap and the food debris inside of the microwave.

53. Toilet facilities: properly constructed, supplied, & cleaned
- comments: no covered waste receptacle was provided in the women's washroom. Must provide.

53. Toilet facilities: properly constructed, supplied, & cleaned
- comments: the women's washroom door lacks a self-closing door device. Management instructed to install.

55. Physical facilities installed, maintained & clean
- comments: clean the food debris on the walls of the food prep area.

56. Adequate ventilation & lighting; designated areas used
- comments: the ventilation fan in the men's washroom is not operational. Management instructed to repair or replace the ventilation fan.

56. Adequate ventilation & lighting; designated areas used
- comments: observed excessive grease on the ventilation hood and filters. Management instructed to clean and maintain.

Source: chicago.gov See Less

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Report date: Sep 18, 2020
10. Adequate handwashing sinks properly supplied and accessible
- comments: no handwashing sink installed at dish room,instructed to install with running hot/cold water. Provide soap. Priority foundation violation:7-38-030(c),no citation issued

10. Adequate handwashing sinks properly supplied and accessible
- comments: handwashing sink... See More under the counter top at bar area not easily accessible. Must bring handwashing sink forward for easy access to handwashing. Priority foundation violation:7-38-030(c), no citation issued

25. Consumer advisory provided for raw/undercooked food
- comments: must indicate on menu 'cook to order' phrase for hamburgers. Priority foundation violation:7-38-005, no citation issued

48. Warewashing facilities: installed, maintained & used; test strips
- comments: no chemical test strips on site to check sanitizing levels for low temp dish machine,three compartment sink and for the bar three compartment sink. Must provide chemical test strips according to sanitizer solution provided on site. Priority foundation violation 7-38-005 citation issued.

49. Non-food/food contact surfaces clean
- comments: debris and grease on cooking equipment in the kitchen,instructed to clean and maintain

51. Plumbing installed; proper backflow devices
- comments: faucet at three compartment sink extremely tight ,instructed to repair /replace for easy mobility

54. Garbage & refuse properly disposed; facilities maintained
- comments: outside refusal area/alley with excess of all kind of debris under and around receptacles. Must clean and maintain to minimize pest/insect activities

55. Physical facilities installed, maintained & clean
- comments: debris and grimes on floor under cooking equipment,also at bar area,under counter counter top(corners and under pipes. Clean and maintain

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Report date: Sep 8, 2020
3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: observed no employees health policy. Must provide and maintain. (priority foundation-7-38. 010-no citation issued)

5. Procedures for responding to vomiting and diarrheal events
- comments: observed no clean-up of... See More vomiting and diarrhea procedure and clean-up kit on premises during inspection. Instructed to have said procedure along with required equipment for clean-up. Priority foundation violation 7-38-005

22. Proper cold holding temperatures
- comments: observed improper cold holding temperatures of 1-pan of approximately 6 lbs of sliced precooked chicken at 49f ,and 1 pan of cooked rice 4 lbs temperature 46f inside of 2 door cooler. Must have cold holding foods at 41. 0f or below. (priority 7-38-005) citation issued

23. Proper date marking and disposition
- comments: observed ready to eat, temperature control for safety foods (chicken, salsa, rice)not properly dated , stored longer than 24 hours in coolers. Instructed to provide proper date marking with disposition date for rte foods prepared on site and held over 24 hours in cold holding unit. Priority foundation violation. No citation issued. 7-38-005

25. Consumer advisory provided for raw/undercooked food
- comments: observed no consumer advisory disclosure or reminder on menu for use raw and under cooked foods. Must provide and maintain. . Priority foundation-7-38-005. No citation issued

40. Personal cleanliness
- comments: observed that employee wore bracelets on hands while working with food. Must remove all jewelry except plain wedding band from hands while working with exposed food

41. Wiping cloths: properly used & stored
- comments: observed wet wiping cloths stored on top of the prep tables. Management instructed to store wet wiping cloths in a container of sanitizer.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: observed torn rubber gasket on door to reach under cooler in rear prep area. Instructed to repair and/or replace and maintain

51. Plumbing installed; proper backflow devices
- comments: backflow prevention devices not located at ice machine in basement area. Must install backflow prevention devices or air gap between the water supply inlet and the unit so it may be located to be serviced and maintained.

53. Toilet facilities: properly constructed, supplied, & cleaned
- comments: must provide toilet room receptacle with cover for sanitary napkins in unisex bathroom

55. Physical facilities installed, maintained & clean
- comments: must remove or organize excessive clutter through out the basement storage area and small closet on first floor. Must remove all unnecessary items, properly elevate stock 6' off the floor and away from the walls for better cleaning and pest monitoring. Instructed to maintain

57. All food employees have food handler training
- comments: observed no food handler's training certification from employee. Instructed that all employee's must comply with food handler's training in accordance with the food handling regulation enforcement act

58. Allergen training as required
- comments: noted certified food managers on duty with no allergen training certification. Instructed management that all food service managers are required to have the allergen training certification.

Source: chicago.gov See Less

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I feel like I've been cordial enough. Unfortunately, their response hasn't been. They serves undercooked food. See Less

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undercooked wtf 🤢🤢 See Less

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Decided to go to there The food was undercooked. See Less

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They didn't even give a refund for raw undercooked food disgusting See Less

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you guys sold me undercooked chicken See Less

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