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Understanding Brushing Scams: What You Need to Know

Jul 28, 2024


Brushing Scam - Unordered Packages

Have you ever received a package you didn't order? While it might seem like a nice surprise, it could be part of a practice known as a "brushing scam." Here's what you should know.

What is a Brushing Scam?
A brushing scam occurs when you receive unsolicited packages containing random items. These packages are typically sent by third-party sellers who have found your address online. The sender's goal is to create the appearance of verified purchases, allowing them to post positive reviews. This inflates their product ratings and sales numbers.

Why It Matters
  • Privacy: Your personal information may have been shared without your consent.
  • Consumer trust: Fake reviews can mislead other shoppers.
  • Potential inconvenience: You might receive unwanted packages.
What You Can Do
If you receive merchandise you didn't order:
  1. Know your rights: You're not obligated to pay for items you didn't order.
  2. Consider your options:
    • Return unopened packages marked "Return to Sender" for free.
    • Keep items if you want them.
    • Dispose of unwanted items safely.
  3. Be proactive:
    • Update passwords for your online accounts.
    • Keep an eye on your financial statements.
  4. Report it! This can help raise awareness and bring attention to the issue. If an online retailer is involved, you can notify the retailer (e.g., Amazon, eBay) about the incident.
While brushing scams are generally low-risk, it's important to be aware of them. By understanding what's happening and knowing your options, you can handle unexpected packages confidently and maintain a positive online shopping experience. Additionally, it's worth noting that there is another type of scam that involves sending inexpensive or low-quality products. You can read more about it here.

Remember, if you have concerns about suspicious packages or your personal information, don't hesitate to reach out to the appropriate authorities or customer service channels for guidance.