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Kingman, Arizona, United States

Updated: April 28, 2023 11:29 AM
I ordered a patio set with fire pit, and received a pair of Ray.Ban sunglasses. I have reported to my credit card company! See Less
55


TL
anonymous10915
I ordered a couple of electric dirt bikes and was sent some Ray Bans !
1 Reply 8 months ago
MD
m.........2
I have ordered several things from facebook ads, and haven't gotten them. I only pay with a card or PayPal. I have opened cases with several and have gotten refunds. I have no charge amounting to what they say I paid for Ray Ban sunglasses I received. I did not order sunglasses, but will keep them as a consulation prize since I have had nothing but problems ordering products from facebook. No more!
Reply 6 months ago
K-
k........n
I agree
Reply 5 months ago
This is too funny! I did the exact same thing - ordered chairs and got raybans. when I asked for my money back, they have messed around, first telling me they made a mistake but cannot deliver my chairs so I can keep the glasses. Then, they... See More say they can return 10% next it went to 30% then to 50%. The last email I received (where I told them I had disputed the charge on my credit card and asked how to return the glasses), they said 'the most we can credit you is 70%, will you accept that?" Since my credit card has already reimbursed me, I have stopped communicating with them. I've also checked the glasses - does anyone else think they are fake?

12/07 update: There were two 'company' names that I interacted with. Ruaten - I had ordered 4 chairs and a firepit but must have put the wrong address - I saw on thier tracking site that my order was being held at the local post office. I called the post office and they confirmed that if there was something there for me, it would have a USPS tracking number. The post office was unable to identify anything with the tracking number provided to me. I emailed their helpdesk - sersoppor@gmail.com a couple of times but never got a response. I was able to get a refund by disputing the charge on my credit card. The 2nd order was for the same thing, being sent to another address. The tracking page told me my order had arrived and was in the mailbox. We found a pair of sunglasses (Raybans that we suspect are fake). This order was thru Cuzayie but they used the same helpdesk email as above. They were very responsive although offered no real help. Initially they told me they made a mistake and are now unable to fulfill my order but because shipping/custom charges are so expensive, I can keep the glasses. I told them that is not acceptable to me, I don't want the glasses. Then they said they could give me 10% back plus I can keep the glasses. Again, I declined this, they next offered 30% then 50% and then 70%. By this time I had already received 100% credit via my dispute so I just quit replying to them.
See Less
56


LR
L......s
I ordered a folding scooter for my wife over a month ago they took the money out of my bank but still nothing
1 Reply 9 months ago
2R
anonymous11387
I fell for it too. Called cr. Card to report it.
1 Reply 8 months ago
RE
r............2
I too fell for their SCAM. The product was $69.00. The did take the money out of my account. Under the name: 15 St Helens Internet GB Date 01/04/23 1
I received the knock off Ray Bans with an invoice marked $163.00.
I felt very nervous about my transaction so I cancelled my card ASAP. If we get enough people to log their experience we should be able to catch these guys.
Surprise, AZ
1 Reply 8 months ago
RE
r............2
I am going to copy this and send to the Arizona Attorney General. It's worth a try.
3 Reply 8 months ago
0F
anonymous12132
They changed their web address to “sersoppor01@gmail.com”.
Reply 7 months ago
1) - I placed an order from Ruaten.com for a former Home Depot 4-piece patio set with fire pit; charged to my credit card on 11/01/22. I went to the tracking info and it says it was delivered to my mailbox on 11/17/22! How does this go... See More to a mailbox? Then, I went to the website for Customer Service, serosoppor@gmail.com and have not been able to make contact yet. However, I did receive a box of Ray.Ban Sunglasses which have the same Customer Service contact. 2) - the sunglasses were mailed from "Jack, 9809 San Pedro St, Los Angeles CA 90003" I did not order them and have not opened the box. From other comments these over $100 more than the patio set! How do I stop this fraud/scam? See Less
63


2J
anonymous8011
We also just received a package of sunglasses from them that we didn't order
-1 Reply 10 months ago
SL
anonymous8141
This same thing happened to me as well. I just received sunglasses which I did NOT order. I have called my credit card company and told them what was going on and they said I would not be charged for this. I originally ordered the table and chairs as well.
Reply 10 months ago
CP
c.......r
Had you ordered something else that didn't arrive?
Reply 10 months ago
4O
anonymous10997
ya and they definitely are knock off ray bans!
Reply 8 months ago
DI
d...............a
The same thing happened to me to me
Reply 7 months ago
KN
anonymous8087
We also just received a pair of sunglasses from them, which we never ordered.
Reply 10 months ago
IZ
anonymous8128
We also received a package of sunglasses for the that we didn't order.
Reply 10 months ago
TS
anonymous10776
Anonymous, I also received a pair of Ray Ban sunglasses today that I didn't ordered and it came from Bolingbrook Arizona
Reply 8 months ago
QC
anonymous8150
I have received 2 pairs of Ray Bans that I didn't order.
-1 Reply 10 months ago
F0
anonymous8165
We received a package of sunglasses. But not the order we sent for fire pit and chairs.
Reply 10 months ago
ST
s...........5
Same as above
Reply 10 months ago
NL
n........e
same as above
Reply 9 months ago
QK
anonymous8778
same as above
Reply 9 months ago
JA
j............7
I ordered a infinity game table and it sunglasses, can we get our money back
Reply 9 months ago
9C
anonymous9034
Same thing happened to me, sunglasses...
-1 Reply 9 months ago
NI
N......c
Just received a pair of sun glasses which I didn’t order and was supposed to be table top electronic games
1 Reply 9 months ago
SY
s.............t
Same thing for me, I ordered a tactile gaming table but no news.
Reply 8 months ago
AL
a......e
same my bank payed for them
Reply 9 months ago
KW
K......1
Same as me
Reply 8 months ago
SY
s.............t
Received Ray Ban sunglasses not ordered
Reply 8 months ago
UT
anonymous10732
Received Ray Bans instead of Beatles Vinyl box set 🤬
Reply 8 months ago
OS
anonymous11309
Same here
Reply 8 months ago
SY
s...........0
That same thing happened to us. Ordered two minibikes and got Ray-Bans for $163. How do we get out money back???
Reply 8 months ago
AB
a..y
Same here 2 motor bikes for kids and received 2 pair sunglasses
Reply 8 months ago
CG
anonymous11737
Same
Reply 8 months ago
CF
anonymous12018
the same thing happened to me on my order from so call web sit paoise for dewalt tools. never go the order and the same web site to contact was sersoppor@gmail. Face book needs to take down these web sites from there post. its all a scam and you can not get your money bacl.!!!!!!
1 Reply 8 months ago
DU
D.......s
They changed their web address to “sersoppor01@gmail.com”.
Reply 7 months ago
HM
anonymous13121
Same
1 Reply 7 months ago
RI
R......1
Me too, almost word for word, I ordered two tool boxes, filled with over 400 tools plus assortment of power tools. I really laugh at the emails that tell you that since the "ray ban's" were worte more than my order I could keep them or sell them and they would refund 20%. The website was advertising on Scrabble Go game. Sorry to say but I fell for it before ordering king crab legs and received an ink pen in the mail instead. No more shopping on Scrabble go game for me!
Reply 7 months ago
RW
anonymous13588
I ordered a small generator and they sent ray bans
Reply 7 months ago
PJ
anonymous14865
what is it with the ray bans? I received a pair as well! I dont even recall waht it was that I was supposed to get
Reply 6 months ago
RL
r........4
Just received a pair of sunglasses too! should we change our CC number?
Reply 6 months ago
JE
J...............j
I received a set of ray band sunglasses I didn't order ....my card was charged
Reply 5 months ago
Nearly 3,000 Mohave County resident lost power from Thursday’s thunderstorm, and residents continue to be without power through Friday morning According to Mohave Electric Cooperative, the outages were reported around 3 p.m. on Thursday, July 28.

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Source: kdminer.com
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The General Manager tested positive for COVID-19 and continued to work around employees and thus exposing them.

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