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Fu Zhou Shi, Fu Jian Sheng, China

Updated: September 18, 2023 4:51 PM
Ordered a golf buggy from www.chromara.com via Facebook. Tracking didn’t work. Received a $1 scarf instead. I have been emailed from after-sales@uprofficial.com to accept first a 60% refund then when I refused they want me to accept postage costs for scarf of $15. Refused. Now want me... See More to send scarf back to above address at a cost to me of almost £10. This is a scam. After many emails and being asked to send scarf back and pay €15.99 for postage, I got in touch with my bank and they refunded me. Shortly afterwards, Chomara also refunded the full amount after pressure from my bank. See Less
33


Thought I'd ordered clothes from the sale on Mint website on FB. Instead, and it's taken an age to get here, I have received a cheap, nasty ring....Livid with myself and angry with these Charlottans See Less
35


HE
h...........t
I’ve done the same & received the same. I took it up with my bank a couple of days after placing the order, unfortunately the transaction went through but the bank placed a temporary credit in my account
-1 Reply 3 weeks ago
JR
j...........d
I have received the same today. I ordered an excercise piece of equipment.
Reply 3 weeks ago
JR
j...........d
I ordered something from a company called symertyre and got a box with two cheap rings
Reply 3 weeks ago
DI
d.......7
I also received this for clothes ordered through mint with a green tick, looks like the bank are refunding me Facebook should take this site down 👇 bank has issued me a new card.
Reply 3 weeks ago
Received rings from China which I didn’t order. GRA Moissanite. Ordered clothes from a website which I didn’t receive .. site now down! Very annoyed with myself!!!
_JQXVj, no 9 Lufenglu, Chengmenzhen, Fuzhou, Fuji, an 350000, China
Im in London, UK See Less
33


Dear customers,
We sincerely apologize for this case. After our repeated checks, we are sorry to find that the consignor made the wrong batch due to hot sales, so you received the wrong item, we are really sorry, and we will claim compensation from the shipper.
In... See More order to make up for your loss, please negotiate with our supplier, they promise to resend the correct item to you, but unfortunately, they request to return the item you received. In this case, could you please go to your local post office and inquire about the return fee? Our return address is: Room 2004, Building 5, Guangminggang Park, Taijiang District, Fuzhou City, Fujian Province, China.
You can choose to get a full refund or ask us to resend you the correct item after the supplier receives the returned package, please provide a picture of the delivery paper and package when returning it or provide us with tracking information online (screenshot or picture) if you return the package.
After you send back the item and provide the above information, we will immediately arrange a full refund.
(You will need to pay for the return shipping of the package yourself)
Also, could you please check if this project works for you? If yes, please keep the order or send it to a friend who can use it, we can immediately provide you with a 40% refund of the total payment, which saves you the hassle of returning the item to us. If you have any different ideas, please tell us without taking further action, please believe that we can help you solve it in a short time.
Thank you very much for your patience and have a nice day.
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34


AI
a.....z
Holy cow! Same response I got from Happy Time company after I ordered a baby pickler they sent me a pair of teaspoon!
Reply 1 month ago
WC
anonymous34469
that is the exact reply my daughter got for pants she bought from a facebook add. all she got was a t-shirt
Reply 3 weeks ago
NO
n.......s
Can we get reimbursed from our bank? Same thing happened to me
Reply 3 weeks ago
CE
c..........e
Same thing - can we request a refund from them any other way? The website doesn't exist anymore.
Reply 2 weeks ago
SH
s....y
Exact same response I got from "Swimmune" after I ordered a treadmill and received a scarf
2 Reply 2 weeks ago
Ordered two safes/clocks at a good deal. Waited 3 weeks and reached out to ask to cancel the order and get a refund. Miraculously a shipping label was created that day and they could not issue the refund. Couple weeks later a cheap pair of sunglasses were... See More received. I emailed and complained, they want me to send the sunglasses back and to send along copies of the label and tracking info. I have filed a dispute with my credit card company and will see what they have to say while I work on figuring out the costs to ship it back. See Less
34


DD
d......h
This is happening to so many people. This needs to stop. I am still trying to get a refund. I will write to the BBB snd the USPS attorney. This is horrible. I did not get what I ordered but I received a defective product instead.
Reply 2 months ago
Saw an advert on Facebook for a foldable treadmill and paid for it. A few weeks later a small bag arrives instead. On contacting them they provide the address to return item at my own expense or offered a 40% refund!! See Less
35


PA
p.....2
My treadmill turned into a harmonica!
Reply 1 month ago
NO
n.......s
My treadmill was a reusable bag
Reply 3 weeks ago
SH
s....y
My treadmill was an ugly silk scarf
Reply 2 weeks ago
Luneal TT made the same excuse

On Thu, 29 Jun 2023, 07:56 TT Nio, wrote:

Dear customer,
As we checked your troubles, we sincerely want to help you.
Our return address is :2004, Building 5, Guangming Gangyuan, Taijiang District, Fuzhou City, Fujian Province, China.
We promise... See More that you will get a full refund.
Please send the item back and offer us valid information of your returned package:
1.Tracking Number (By screenshot or picture)
2.A picture of your Returned Package (which showed return address)
We will arrange a full refund including shipping immediately while we check it out.
Kind regards,
Sindy
See Less
33


CH
c............d
OMG...I GOT THIS RESPONCE FROM A KATHY
Reply 2 months ago
CB
anonymous30309
i got the same response from this Ygeme. how is that even a name. I hate them. I reported to my credit card company.
Reply 2 months ago
SH
s.......y
I have received the same response. I received a scarf, instead of my beach chairs. I am not sending anything back that is going to cost me to lose more money! SCAM!
Reply 2 months ago
Ordered 2 jumpsuits, a shopping bag arrived! Company apologised that the shipping company got it wrong - I would have assumed despatch got it wrong! Asked me to return item and full refund would be given including postage. Phoned my bank who asked me to follow the... See More suppliers instructions as they needed all the evidence for Visa refund. Royal mail tracking on the returned item now 'stuck' in Customs who are assessing - wrong address I suspect. Totally scammed. Back to bank with evidence to gain refund..... UK See Less
35


BR
b..............6
Give up, yhey will keep pulling you along with promises that will never happend trust me , I ve been threating to throw on my Gillie suit and hunt them down, all they said was good luck finding them...
Reply 3 months ago
I ordered 2 walking sticks with fold up seats- Au$70.-advertised on facebook or twitter-can't recall. I received a silk scarf- when the item with the shipping order arrived. Blah blah explanation as to the mix up- please return to- 2004, Building 5, Guangming Gangyuan, Taijiang District, Fuzhou... See More City, Fujian Province, China. and we will refund. BUT-if you don't want the bother of returning- keep it and get a 40% refund. When I googled the address a multitude of links to other scams came up linked to that address. .Lesson: NEVER NEVER BUY FROM FACEBOOK OR TWITTER ADS. Google the item and see if its available elsewhere on a legitimate site in your country. I have submitted a claim with Visa so hope I get some of my money back. customerservice@oppeem.com See Less
35


SH
s.......y
this is the exact scarf I received in the mail!!!! OMG! I am out 79.00 dollars!
Reply 2 months ago
Last 30 days