User profile: user-wpyb4711

Welcome to the club. I also ordered items from "Macy's" and received the same ring. Look at the original order, the bottom of the page has customer service email. I've been engaged in a back & forth with a person named Lauren. "She has made offers of keep the ring and 20% refund to now return the ring and 100% refund. I also demanded that they pay for the return shipping. Not my error and I shouldn't have to pay for it. She asked this morning for shipping costs. I'm waiting for her to send me the address. I will not send ring back until my refund has cleared. Also told her that this business has been reported to BBB and several other systems.