Safety Report: Samsung Top-Load Washing Machines - recalled due to fire hazard, USA

United States

Samsung recalled 663,500 Samsung Top-Load Washing Machines because they can short-circuit and overheat, posing a fire hazard. These products were sold by Best Buy, Costco, The Home Depot, Lowe’s and other appliance stores nationwide in the USA and online at Samsung.com from June 2021 through December 2022.

The recalled products are the following models of Samsung’s top-load washers with super-speed wash:

- WA49B5105AV/US, Serial Number Range: 01J457BT700001W through 01J457BTB00111H
- WA49B5105AW/US Serial Number Range: 01J557BT700001J through 01J557BT700010D
- WA49B5205AW/US, Serial Number Range: 01HH57BT300006X through 01HH57BTB00932W
- WA50B5100AV/US, Serial Number Range: 01J257BT70001B through 01J257BTB01232B
- WA50B5100AW/US, Serial Number Range: 01J357BT770001L through 01J357BT700010F
- WA51A5505AC/US, Serial Number Range: 01HA57BR700003P through 01HA57BTB00346F
- WA51A5505AV/US, Serial Number Range: 01H257BR600003R through 01H257BTB02018L
- WA51A5505AW/US, Serial Number Range: 01GY57BR600026P through 01GY57BTB00269W
- WA52A5500AC/US, Serial Number Range: 01HB57BR700003Y through 01HB57BTB02968X
- WA52A5500AV/US, Serial Number Range: 01H357BR600006A through 01H357BTB01820Y
- WA52A5500AW/US, Serial Number Range: 01H457BR600003X through 01H457BTB01503Y
- WA54A7305AV/US, Serial Number Range: 01H557BR600003P through 01H557BR800650T
- WA55A7300AE/US, Serial Number Range: 01H057BR600001H through 01H057BTB05872Z
- WA55A7700AV/US, Serial Number Range: 01H157BR600151Z through 01H157ZT700005K

The washers were sold in white, black, champagne, and ivory colors.

Samsung has received 51 reports of smoking, melting, overheating, or fire involving the washers; 10 of which resulted in property damage. 3 consumers have reported injuries due to smoke inhalation.

Consumers should immediately check whether their washer’s software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated. All Wi-Fi equipped washers that are plugged into a power source and actively connected to the internet will automatically download the free software repair over-the-air when they are connected to the internet. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair.

Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair.

Source: www.cpsc.gov/Recalls/2023/Samsung-Recalls-Top-Load-Washing-Machines-Due-to-Fire-Hazard-Software-Repair-Available