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Safety Report: Scam fro Velrnte, Fengping Road, Dongguan, Guangdong Province, China
1 year ago •reported by user-ghpw4862
Feng Ping Lu, Dong Guan Shi, 523690 Guang Dong Sheng, China
$29.00 (63.99 nzd)for for pre season sale of Christmas items.The item that arrives is a small padded envelope with a pink purse size kids toy backpack thing.The customer services person replied to my email to instruct me to return the item at my own cost in order to do a full refund once it’s received or keep the item and they will only issue a 40% refund. They blame shipment handling for this error. The return address is 1F Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong, China. I messaged the customer service team and said I would not be supplying my card details for the refund or the useless item (at my cost as if) and that I would be reporting it. The site I had the sales confirmation from was different to the one I ordered through so you would never know it’s a shell company til after the sale as you wouldn’t know what to look up to verify it. But the company I got the receipt from was Velrnte. I also received a tracking number to track the package. Since my email saying I was going to report them , I haven’t heard anything. Makes me angry that people like to take advantage of others.
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