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Safety Report: Scam Alert: Euzea (Noothely), Guangming Gangyuan (South Gate), Paiwei Road, Taijiang District, Fuzhou, Fujian, China
1 year ago •reported by user-txgmn656 • business
Pai Wei Lu, Fu Zhou Shi, 350009 Fu Jian Sheng, China
I purchased Luggage from company called Euzea (Noothely) 2004. Building 5 Guangming Gangyuan Taijiang District Fuzhou City. Fujian Province . China.They sent "ear muffs" instead the luggage ordered.
They admit that it is their mistake.
Now they say the product is sold out and want to deduct the cost of the ear muffs and postage from my refund.
Why should I be penalized to pay for their mistake?
Their website shows that they do have similar luggage in stock at the same price I paid.
Can you help me t get all my money back or have them supply what was ordered.
I would accept a similar product to the one that was ordered.
Thank You .
I'm in Vancouver, BC, Canada.
Same scenario as you but with adrudam.com which offered folding camping chairs and I received ear covers. At the post office they told me that the return address does not exist... I contacted my bank to dispute this transaction... follow 8 to 10 weeks for an answer
Did you have to cancel your debit card?