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False advertising on knock-off item from China; seller refuses a return & credit!, 12500 Slauson Avenue, Santa Fe Springs, CA, USA
6 days ago
12500 Slauson Avenue, Santa Fe Springs, 90670 California, United States
I ordered what was advertised as a pair of Clark's women's leather sandals from Sunsasale, advertised on Facebook. But my payment went to Kekayaan Commerce (whatever that is). Sunsasale got both my shipping & billing address from where I used to live, not where I live now. I put the correct information on the order, so HOW did they get my former address? When the shoes arrived, they were NOT Clarks; nor were they leather. Cheap material; not non-skid soles. I tried to return them to the Santa Fe, CA address on the label. But got a long email from Guandong (Canton) China today saying they would not allow a return but offering me 20% of the $43.44 charge on my PayPal!!!!! Is there no recourse here? The photo of the shoes is from Sunsasale's website. These are the shoes I THOUGHT I WAS BUYING. They plagiarized photos of Clark's shoes! What I received was nothing CLOSE to this photo!
I'm in Florida
1
EK
e............a
Report this fraud to PayPal! They have a strong service – they will fight for your cause so that you get your money back. Absolutely do not agree to a partial refund! You have the right to get 100% of your money back and Pay Pal is very helpful in this.
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