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US Postal Service
Updated: June 24, 2022 5:04 PM
1 month ago
I have had two packages that have 'gone missing' with USPS and have now had to refund customers. The packages never seem to leave NJ and both contained the same single items (a CD). The first small media mail package was sent on March 15th, 2022 -->... Departed post office in Pitman, NJ on Mar 15 --> arrived at South Jersey NJ Distribution Center March 15 @ 3:54pm --> March 19th - In transit to next facility and no updates after that. During April: spent a few calls completing the 'missing mail' forms both electronically and speaking to 'investigators' who promise to call back. When I receive call-backs it's to say that my missing mail electronic form 'wasn't fully filled out' or that 'the missing report action has not been updated' or that they are 'now pushing it forward.' No notifications from the USPS since then. My second package that I am going to have to refund the customer for was another small media mail package with CD sent April 25th 2022 --> USPS in possession from Sewell NJ --> April 25 2022 Departed Post Office Sewell NJ --> April 29 2022 "In transit, arriving late". It is now May 17th and still no package to the customer.
I order an Africa fabric from amazon. it was sent to the USPS Avenel NJ location via SF Express. my package was scanned in that facility at 9.05am on 4/11/2022 until now 4/29/2022 my package is seating in that facility. I have no information. Why is my package not being delivered?
2 months ago
I ordered something from MI that went to the teterboro distribution center after passing through the metro NY center, which makes no sense since the final destination is in NY. It has been sitting there for 4 days with no movement. I’m getting really nervous about whether... my package will arrive. I need what’s in that box. No response to my inquiries thus far.
2 months ago
I mailed a package from Florida which arrived in Teterboro, NJ within two days. However, it has been sitting in the facility since April 8, it is now the 23rd of April and still has not been delivered or located. The FL post office has reached out... to the facility several times and they do not respond to inquiries...it was an Easter gift pkg. which may arrive by next year!!! The incompetence is very frustrating!!!
Last 30 days