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710 South 17th Street, Omaha, Nebraska, United States

Updated:

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I ordered 2 mattresses on March 10- the tracking has not updated since the order but I was charged immediately for them. I go to the mailbox today and find a gold necklace that I have not ordered.

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3 month wait for joggers, England, UK

1 week ago reported by user-nwmyh313

Received the most awful, cheap jogging bottoms, that cost £36 +pp from a website that no longer exists. I've seen the same pair since on Temu, selling for £4!!! Problem is, they sat with this shipping service called MPAY UK, for so long, I couldn't return them … See More
to the seller, or contact the seller, because they no longer existed, absolute scam, and this dispatch centre totally in on it!!!
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Ketogenesis Scam, Las Vegas, NV, USA

3 weeks ago reported by user-qqydm833

Have sent my order back today. They told me to go to UPS, went, UPS does not deliver to p o boxes, cost me over 15 dollars to return the product. I just hope the are honest enough to refund my money. As I told them, started … See More
to order, the site said it wouldn’t accept my credit card, so I took all the info out, but they got me anyway. Well over 100 dollars!

This was only site I could find related to this company

Ketogenesis
P.O. Box 81827
Las Vegas, NV 89180
They gave me a reference # 380b******
Can’t find a phone number for them.
Just very frustrating to get taken. I’m 69, I guess an easy target.

I talked with them yesterday, said the received my return in the fulfillment center but I need to call back next week between the 8th til the 10th to have my account credited. Why? No answer.

I called them, said that I had to pay a restocking fee of 70 dollars, I said I would not, their ad assures full refund. She dropped it to 35 dollars. I
Just gave up and said ok, at least I will get back over 200 which was more than I expected, but still not fair. So I have to wait 8-10 days for my refund to go to my account. They gave me a refund reference number. For whatever it’s worth
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