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Safety Report: Merchandise delivered was not what was advertised, 188 South Mountain House Parkway, Tracy, CA 95377, USA
1 year ago •reported by user-dtxw9443
188 South Mountain House Parkway, Tracy, 95377 California, United States
I ordered and paid thru PayPal a very nice bunny wreath that was 24” in length on Feb 14, 2023. I paid extra for 5-7 day delivery. After 3 weeks I had to email the “company “ to follow up. They requested all the order info b/c they could find my order. After 2 more emails I received a pkg from them. What I RECEIVED on March 10th was a poor quality 12” in length smashed bunny head with a fabric back to hang. What I ORDERED was a med to lg size grapevine wreath that was very full with decor including the bunny whose legs dangled below the wreath total length of item we 24” and a good quality and well made. I just emailed them today requesting a return and refund b/c merchandise was falsely advertised.
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