False shipping scam - tvbysunrise.store, 1864 Parsons Blvd, Whitestone, Queens, NY 11357, USA

1864 Parsons Boulevard, 11357 New York, United States

Scam ordered 6 beach chairs off Facebook, supposedly HSN overstock, received cheap plastic sunglasses.

Ordered beach chairs from Facebook ad, tvbysunrise.store.
Supposedly HSN overstock.
Received a $1 pair of plastic sunglasses. Shipped from
Carrie Bonkiewicz
2864 Parsons Blvd
Queens, NY 11357
tvbysunrise.store site no longer active.
Email: info@tvbysunrise.store
Supic Company Limited
344-354 Gray's Inn Road, London, United Kingdom, WC1X 8BP(This is
not a returning address)
company number: 12550956
Also had email address of info@gwhseth.shop.

I emailed all contacts and almost immediately received a form letter response from : info@rlnteliil.com

Dear customer,

After we check over and over again, we are deeply sorry for the inconvenience caused by the mistake in shipping the wrong item(the product you received wrong) to you. We understand how frustrating this can be and we apologize for any inconvenience it may have caused you.

We have investigated the issue and found that it was due to a mistake by our shippers. We have already filed a claim with them and are doing everything we can to resolve the issue.

To make up for your loss, we have negotiated with our suppliers to resend the right item to you at no extra cost， but our suppliers have asked for the wrong item to be returned first. We apologize for any inconvenience this may cause you. In this case, could you please go to your local post office to ask about the return cost? This is the return address of our supplier: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China.

Once we receive the returned package and have confirmation of the shipment, we will arrange for a full refund plus the shipping cost of the returned package right away.

Additionally, we understand that returning the item may be a hassle for you. If the item is useful for you or someone you know, we would like to offer you a 40% refund of your total payment, and you can keep the item. This can help to save you the hassle of returning the item to us.

We appreciate your patience and understanding throughout this process. Please let us know if you have any further concerns or questions.

Thank you for your time and have a great day.

Best regards,
Zoe

I expect the will deny delivery and refuse to refund.
I have placed a claim with my CC company.