User profile: user-wjbd7778

I received on also! This is what I have done so far:

JC Penny Clearance sale M-SHOP Order zalenddi1976 M-SHOP#zalenddi1976

I report this to Safely HQ

Hello!
Here is your form transcript

Location Paulette Douglas 14772 BellFlower Blvd Bellflower Ca 90706
Title Received a package I didn’t order lady ring
Details I received a package in the mail. It came in a white shipping bag from Paulette Douglas 14772 BellFlower Blvd Bellflower Ca 90706. It was a ring in a red ring box with GRA moissanite certificate of authenticity. I have not seen any charges to my banking accounts.
Regards,
Safely HQ

Here is a copy of my email:


zalenddi1976

Paulette Douglas

I received a package in the mail with this tracking number: AG827763034CN. The package did not have anything in it that I ordered. My order is attached to this email. What I did get was a ring that I clearly did not order. I would like to know how you can correct this problem?

As I searched trying to figure this out I found numerous complaints and that this is a scam. I have also sent a complaint through Safely HQ.

Thanks
Portia Erickson


I received a reply back:


Dear Customer,

I have verified your order with our staff.
Please be assured that this order is a gift to you to verify that the address you entered is correct and to reduce the risk of your order not being delivered correctly.
We have confirmed that your address is accurate, and we have arranged to reship it to you. (no extra cost)
1. Will you sign for the second package? Please let us know your idea.
2. If you are unwilling to wait and will refuse the second package, please tell us, and we will continue to negotiate other solutions
If you have any questions, please feel free to contact us here, and we will help you solve the problem, please rest assured.

Best regards,
lynn
Customer Service Center


Here is my response to her email:

Dear Lynn,

I am confused about why you claim that my order was returned. I rechecked the order I sent and the address on it is correct. I have received multiple packages at this address without any issues.

Sending me a gift to verify the correct address is a scam. I am extremely frustrated! I ordered the items for my vacation in plenty of time for them to arrive before I left. I had to do some last minute shopping that I did not have time for just before I left on vacation.

Here is what I purpose: My order is already packaged and ready to ship. I want the package expedited to arrive within 5 business days at your cost so that maybe I can enjoy my items before summer is over.

I will not settle for anything less. If you are unwilling to do this then I want a full refund and I expect it to show up in my account within 3 business days.

Frustrated customer,

J'ai reçu hier une bague de la même personne que je n'avais pas commandée. Avez-vous constaté des frais sur vos comptes ? Le vôtre vient-il de Temu ?