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Bubba Gump Shrimp Co.

Updated: July 14, 2020 12:51 PM
I was Rushed to the hospital for a bad allergic reaction & they refuse to refund.

They were informed of my food allergies before ordering. They messed up my order twice and informed me that there was no tomatoes or jalapeños peppers in the remade dishes but... See More I still had an allergic reaction to the food. No could tell me if the dish was prepared separate, with clean, uncontaminated utensils. If the cook changed his gloves before pairing my food or if he'd touch tomatoes or jalapeños when preparing my dish or card to answer any of my questions. The response was, "well we made a knew dish. I don't know what happened." No one took responsibility.

The the staff were not trained to respond in a food allergy emergency. My tongue, lips and throat swelled. The waiter gave me water and ice, I took benadryl, then began vomiting the contaminated food. My friend and another customer had to get help and tell the manager to call 911. The manager comped one dish and made My friend pay the bill before the ambulance took me to the hospital.

This is unacceptable & I could've died because of the neglect and care with the food and on my birthday vacation. This was a horrible experience. Allergic reaction to the food. | Symptoms: Diarrhea, Nausea, Vomiting, Allergic Reaction
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