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Scam Alert: RH, Stourport-on-Severn, UK

2 months ago

Stourport-on-Severn, England, United Kingdom

I ordered some clothes from RH but I have received two packages with a ring in both with the name GRA MOISSANITE is this a scam do I need to let my bank know
I ordered some clothes for me and a friend on this site RH but have not received any only two orders that arrived today with a ring in each from GRA moissanite Di I need to get in touch with my bank as the money has been took out for the clothes ordered


I had a similar experience. Emailed the seller and had some ridiculous suggestions such as pay to post it back to China and they would reimburse me on receipt. I refused all of these and reported it to HSBC. Within days the bank had reimbursed me. Don't take any of their monesense! Good luck
Reply 2 months ago
I ordered clothes etc. but instead got a ring. I reported it to my bank for a refund.
-1 Reply 1 month ago
Iv had the same I ordered clothes and received a parcel with a ring! I need to get in touch with my bank Monday!
Reply 1 month ago
Clothes ordered on 29th march. I've not received the goods. I have had several emails asking me to subscribe to Express deliveries with my information. Stated that a delivery had been attempted. Not received, not dates etc. Flagged up as a scam. I'm going to ask my bank to reclaim the money.
Reply 1 month ago

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Reply 2 months ago
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Dear customers,
We sincerely apologize for this case. After our repeated checks, we are sorry to find that the consignor made the wrong batch due to hot sales, so you received the wrong item, we are really sorry, and we... See More will claim compensation from the shipper.
In order to make up for your loss, please negotiate with our supplier, they promise to resend the correct item to you, but unfortunately, they request to return the item you received. In this case, could you please go to your local post office and inquire about the return fee? Our return address is: Room 2004, Building 5, Guangminggang Park, Taijiang District, Fuzhou City, Fujian Province, China.
You can choose to get a full refund or ask us to resend you the correct item after the supplier receives the returned package, please provide a picture of the delivery paper and package when returning it or provide us with tracking information online (screenshot or picture) if you return the package.
After you send back the item and provide the above information, we will immediately arrange a full refund.
(You will need to pay for the return shipping of the package yourself)
Also, could you please check if this project works for you? If yes, please keep the order or send it to a friend who can use it, we can immediately provide you with a 40% refund of the total payment, which saves you the hassle of returning the item to us. If you have any different ideas, please tell us without taking further action, please believe that we can help you solve it in a short time.
Thank you very much for your patience and have a nice day.


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