2101 West Lake Street,
Addison,
60101
Illinois,
United States
I ordered off a legitimate looking ad on Facebook, Boughloaf Corp, for a lightweight under desk treadmill. The total was $49.97. What finally arrived was a SCARF! Upon checking posts from other orderers quite a few also got scarves but no treadmill.
This is the response after 4 attempts to get hold of them. I checked with the post office and it would cost me $19+ to send the scarf I received instead of the treadmill. And you know they're not going to do anything about it except resend my scarf to another sucker who thought they were ordering a much better product. And I don't believe for a minute I'll get any refund, especially since my bank cancelled that card and issued a new card so this company couldn't do anything with my money.
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Dear customers,
We sincerely apologize for this case. After our repeated checks, we are sorry to find that the consignor made the wrong batch due to hot sales, so you received the wrong item, we are really sorry, and we will claim compensation from the shipper.
In order to make up for your loss, please negotiate with our supplier, they promise to resend the correct item to you, but unfortunately, they request to return the item you received. In this case, could you please go to your local post office and inquire about the return fee? Our return address is: Room 2004, Building 5, Guangminggang Park, Taijiang District, Fuzhou City, Fujian Province, China.
You can choose to get a full refund or ask us to resend you the correct item after the supplier receives the returned package, please provide a picture of the delivery paper and package when returning it or provide us with tracking information online (screenshot or picture) if you return the package.
After you send back the item and provide the above information, we will immediately arrange a full refund.
(You will need to pay for the return shipping of the package yourself)
Also, could you please check if this project works for you? If yes, please keep the order or send it to a friend who can use it, we can immediately provide you with a 45% refund of the total payment, which saves you the hassle of returning the item to us. If you have any different ideas, please tell us without taking further action, please believe that we can help you solve it in a short time.
Thank you very much for your patience and have a nice day.
Yuki
