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Safety Report: Purchased a dewalt 20v 31 peice toolset received a screwdriver a gag gift, Pocatello, Idaho, USA
1 year ago •reported by user-vkzhx565
Pocatello, Idaho, United States
I saw an ad for Dewalt 20v tools 31 peice toolset I received a 4" screwdriver it took 2 weeks to get it and that's it another 70.00 down the drain. Well they said they would refund 30% of my purchase which is not acceptable.
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Contact your Credit Card Company and report it as Fraud. You will get a refund. When the Credit Card Company does the investigation the company normally issues the refund. If not there will be further investigation but you will still get your money back. Credits are normally issued immediately. Also make a Police Report (over the phone) and report it to the FTC (Federal Trade Commission.) If enough of us take these steps we will eventually help stop these blatant thefts because that's what they are. They are stealing our money with the offer of a great deal that never comes to fruition. They are literally banking on the fact that we will either forget about it or not make a report to our Bank or Credit Card Company. By the way if your credit card is also a debit card you will still get a refund. It may not be instant but you will get it. Mary Lee Taylor