Misrepresented Items Online, Trendyschic. com
1 year ago •reported by user-wbxt9517
I ordered from trendyschic. com in mid-November. I ordered two tops and a sweater. After not receiving any communication from them concerning the items ordered for three weeks of not receiving them, the retailer finally responded to my emails and Facebook messenger message, saying their shipping partner couldn't handle the volume of the orders and to be patient. After Christmas, well over a month after ordering the items, they finally arrived. Unbeknownst to me, they were shipped from China and then repackaged in New Jersey. When I unpacked the tops, the chemical smell on them was overwhelming. Not only that, but they looked like a cotton-like fabric online, but were a shiny, cheap, see-through polyester in reality. When I reached out to them about the tops being unwearable due to the chemical smell that did not dissipate after days, they responded saying I could ship them back to them in China, which is uneconomical. They offered me a $15.00 refund. I paid over $70.00 for the two tops. I responded and said it was not an appropriate amount and requested a full refund. After a few days of waiting, they declined to completely refund the unwearable shirts and offered $45.00 as a refund. I said it was okay, and I still haven't received the refund.
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