I received a lesser quality wallet than order, 9208 Charles Smith Avenue, Rancho Cucamonga, CA, USA

9208 Charles Smith Avenue, Rancho Cucamonga, 91730 California, United States

I found this "nice looking" website depicting exceptional quality leather goods at big discounts. The website pictured a bearded older man who had begun working as a teenager in his grandfather's shop. The pictures on the website were very nicely presented. I ordered a leather wallet (picture attached). I received a lesser quality wallet than the wallet pictured and ordered. The return address was Jerry Yasfbara at 9208 Charles Smith Ave in Ranch Cucamonga, CA 91730. The leather goods website picturing the bearded man is a scam.

January 28, 2026
I was on the internet on Christmas Day, December 25, 2025. I had been seeing an advertisement for quite some time for the James Andrew Company.

The web address is james-andrew. com

The website was promoting a big sale on “what appeared to be” quality leather goods. The ad stated they were discontinuing their retail store and had marked down their merchandise. I thought I would buy a nice leather wallet with part of the Christmas present I had received. I ordered a “Stylish Holden RFID Wallet with Practical Zipper.” The price was $55.08. A picture of the wallet is on the internet as of January 28, 2026 at 3:30 pm CST.

It took over 14 days before I received an inferior wallet. I cannot tell for sure if the wallet I received is genuine leather. The return address on the package was: Jerry (001) – Yasfbara 9208 Charles Smith Ave. Rancho Cucamonga CA 91730

I sent an email to their customer support address asking for the wallet I ordered or a refund. I received an automated reply within 60 seconds. Within another twelve (12) minutes, I received an email telling me to ship the wallet I received to an address in China. At this time, I do not intend to spend more money for shipping to China.

I wonder if the Better Business Bureau (BBB) in the Los Angeles area has an open file on the James Andrew company. If you do such a thing, you may forward this information to the BBB.