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IMPORTANT - YOUR REPORT IS QUEUED - IT MAY TAKE UP TO 12 HOURS FOR YOUR REPORT TO SHOW ON OUR HOME PAGE (IF NOT OPTED AS PRIVATE)

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Blackcass.com. Wrong product delivered, Rochester, NH, USA

February 10, 2021 12:46 PM

Rochester, New Hampshire, United States

Ordered the Woodcutter Pro. I waited 2 months because the company is located in China. I thought I was getting a good price. They sent me a cheap hacksaw (the R'deer kt-2507. They are insisting this is the product I ordered. I got scammed and now I am trying g to get my money back.

Reported By SafelyHQ.com User

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Dear customer,
Sorry to hear that you did not satisfy with the item you received.
If you would like to get the chainsaw, we may offer a discount for you to get the one you actually need.
We can make an exception for you with a surcharge $60, and you will get the chainsaw which costs $89.99. It's equivalent to you buying the chain for free. The chain you received before can be used as a simple tool as a free gift from us."

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