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Blackcass.com, different product delivered, Aiken, SC, USA

February 6, 2021 4:37 PM

Aiken, South Carolina, United States

I ordered a chain saw and all I got was a chain. I think there is some false advertising going on. I want my money back.

Reported By SafelyHQ.com User

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Pony... See MoreGreen (shenlantiaodong)
2021年2月22日 GMT+817:59
Dear customer,
Sorry to hear that you did not satisfy with the item you received.
If you would like to get the chainsaw, we may offer a discount for you to get the one you actually need.
We can make an exception for you with a surcharge $60, and you will get the chainsaw which costs $89.99. It's equivalent to you buying the chain for free. The chain you received before can be used as a simple tool as a free gift from us."

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“The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for ready-to-eat (RTE) beef jerky products due to misbranding and an undeclared allergen. The product may contain anchovies, a known allergen, which is not declared on the product label. F... See MoreSIS is issuing this public health alert out of the utmost of caution to ensure that consumers with allergic reactions to anchovies are aware that these products should not be consumed. This is a health hazard situation where there is a remote probability of adverse health consequences from the use of the product because of the presence in a product of very small amounts of the undeclared allergens are typically associated with milder human reactions. A recall was not requested because the products are not currently available for sale to consumers.

The RTE beef jerky products were produced from October 20, 2020 through January 12, 2021 and have a one-year shelf life. The product labeled as “CHARLIE BROWN FARMS PREMIUM BEEF JERKY Original Prime Rib” contains Worcestershire, which is not listed as an ingredient, but was utilized in the product formulation. The following products are subject to the public health alert: [View Labels (PDF only)]

3-oz., 4-oz. and 8-oz. gold foil bags of “SETTLERS JERKY PEPPERED BEEF
3-oz., 4-oz. and 8-oz. gold foil bags of “SETTLERS JERKY OLD FASHIONED”
4-oz. gold foil bags of “SETTLERS JERKY HOT BEEF
3-oz., 4-oz. and 8-oz. gold foil bags of “SETTLERS JERKY PRIME RIB”
3-oz., 4-oz. and 8-oz. gold foil bags of “SETTLERS JERKY RING OF FIRE BEEF JERKY”
3-oz., 4-oz. and 8-oz. gold foil bags of “SETTLERS JERKY GHOST PEPPER
3.25-oz. silver bags of “Sierra Madre Provision Co. OLD FASHIONED BEEF JERKY”
3.25-oz. silver bags of “Sierra Madre Provision Co. PEPPERED BEEF JERKY”
3.25-oz. silver bags of “Sierra Madre Provision Co. HOT BEEF JERKY”
3.25-oz. silver bags of “Sierra Madre Provision Co. GHOST PEPPER BEEF JERKY”
3.25-oz. silver bags of “Sierra Madre Provision Co. RING OF FIRE BEEF JERKY”
3-oz., 4-oz. and 8-oz. silver bags of “CHARLIE BROWN FARMS PREMIUM FRESH BEEF JERKY GHOST PEPPER
3-oz. and 4-oz. gold bags of “CHARLIE BROWN FARMS PREMIUM FRESH BEEF JERKY Original Prime Rib”
3-oz. and 4-oz. gold bags of “CHARLIE BROWN FARMS PREMIUM FRESH BEEF JERKY RING OF FIRE”
The products bear establishment number “EST. 8275” inside the USDA mark of inspection. These items were distributed for wholesale and also sent to retail locations in California.

FSIS is concerned that some product may be in consumers’ pantries.

The problem was discovered by FSIS inspection personnel. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a health care provider.

Consumers with food allergies who have purchased these products are urged not to consume them. These products should be thrown away.

For more info: fsis.usda.gov

Source: FSIS
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Reported By SafelyHQ.com User

February 6, 2021 5:43 PM

“I have read the other reports and totally agree this is a scam. I thought I purchased the Stihl battery cutter shown with a hand saw in the bubble. It said $29.99 so that's what I sent. The orange handled saw arrived but not the cutter. I emailed the company and they said that was what I bought. I h... See Moread to click the cutter box it showed $89.99. I really liked what was advertised so I paid it. (The hand saw definitely wasn't worth $29.99 and I thought it was a gift for getting the cutter) When the cutter arrived, it was a cheap black handsaw. Came in a cardboard box not a nice carrying case. It had a small slip on guard but not the guard and shield as advertised. There was no chain saw oil. They both had charger base and battery. I emailed them back saying this was fraud. Jennifer from the company emailed back and said she was sorry about my being disappointed. I was not to send the product back. I was to send a picture of what I got, tracking number and SKU from box. I took these pictures and sent a picture of what I was promised. There was no SKU # on box. She emailed me back and said I should not return it because it could get lost going to Hong Kong and without the product there would not be a refund. She said it probably wouldn't pass customs. I should give it as a gift and person will really like it! I wrote to the Better Business Bureau and hope to find out next step. Her comments make me fearful to return. See Less
Reported By SafelyHQ.com User