I had a similar experience after buying something from a Facebook ad. These crooks were intentionally dragging the process since many credit card companies would resolve a dispute within 60 days of purchase. However, what you are experiencing is a fraud since they don't really have a business and they just pretend to sell something to get your money. You should report this fraud to your credit card company or bank, get a new card and refund directly from them.
Saw an ad on Facebook for clearance sales on garden planters and placed the order on June 19th. It says that the planters are 8ft long by 2ft wide, and they are made in the US. I received the receipt in the mail from Boutique discount shop <support@westarshop.com>. My credit card was changed on June 21st by ASL* eqyra London for the same amount in my receipt, and I only used this credit card once for the whole month.
Since I hadn't received my order by the end of June, I contacted the customer service email in the receipt support@qiyuerun.com (which is different from the sender's email). They sent me a tracking link (https://www.17track.net/en) and I saw that the package left the shipping facility on July 6 (after they charged my credit card) from Woodridge, Illinois.
On July 15th, it showed that the package was delivered to my mailbox. I was home the whole day and I went out right after the postman came but I didn't see the package for the planters. I emailed back the customer service explained that I never received my order even though it showed it was delivered. I exchanged a few emails with the customer service. However, I suspect that there was a robot on the other end because whoever wrote the replies didn't seem to have read my emails. First they said my neighbor might have taken my package, then they said they can refund me but need to change me the shipping fee since the package was shipped from China (in the ad, it says that the 8'x2' planters were made in the US!).
Strangely enough, on July 15 I received a small plastic envelope with a USPS Lightweight shipping label and a kid size fleece beanie in it. The sender is Jane, 371 Little Falls Rd. Ste 4 Cedar Grove, NJ 07009. I Googled and found this website. Then I checked the tracking number on the USPS Lightweight shipping label. Guess what? It matched that of my order of the planters. It turns out I was scammed! They charged me almost $80 but sent me a useless ugly colored beanie. I went to check the "View our store" in the receipt they emailed me. It didn't work (the page can't be found)! They didn't have an online store and all they did was to scam people.
After reading the posts on this website, I was very concerned that these crooks would post more fraudulent charges on my credit card. Then I called my credit card company and reported the fraud. I received my new card today and I just want to share this story so other people can report these crooks and get their money back.
Safety Report: #SKETCHERS FACTORY STORE-1682 (LAMBERTAGNES COM), #SKETCHERS FACTORY STORE-1682 (LAMBERTAGNES.COM)
I had a similar experience after buying something from a Facebook ad. These crooks were intentionally dragging the process since many credit card companies would resolve a dispute within 60 days of purchase. However, what you are experiencing is a fraud since they don't really have a business and they just pretend to sell something to get your money. You should report this fraud to your credit card company or bank, get a new card and refund directly from them.
Safety Report: Did not receive my shoe cabinets SCAM, Wylie, TX, USA
You can call your credit card company to report the fraud and get your money back.
Safety Report: A missing dress, 371 Little Falls Road, Cedar Grove, NJ, USA
You can call your credit card company to report the fraud and get your money back.
Safety Report: I ordered some Nike shoes from here and they were fake!, Little Falls Road, Cedar Grove, NJ, USA
You can call your credit card company to report the fraud and get your money back.
Safety Report: A scam, ASL*orasuna London GBR
You can call your credit card company to report the fraud and get your money back.
Safety Report: Possible internet scam from Jane, 371 Little Falls Rd unit 4, Cedar Grove, NJ 07009, USA
Saw an ad on Facebook for clearance sales on garden planters and placed the order on June 19th. It says that the planters are 8ft long by 2ft wide, and they are made in the US. I received the receipt in the mail from Boutique discount shop <support@westarshop.com>. My credit card was changed on June 21st by ASL* eqyra London for the same amount in my receipt, and I only used this credit card once for the whole month.
Since I hadn't received my order by the end of June, I contacted the customer service email in the receipt support@qiyuerun.com (which is different from the sender's email). They sent me a tracking link (https://www.17track.net/en) and I saw that the package left the shipping facility on July 6 (after they charged my credit card) from Woodridge, Illinois.
On July 15th, it showed that the package was delivered to my mailbox. I was home the whole day and I went out right after the postman came but I didn't see the package for the planters. I emailed back the customer service explained that I never received my order even though it showed it was delivered. I exchanged a few emails with the customer service. However, I suspect that there was a robot on the other end because whoever wrote the replies didn't seem to have read my emails. First they said my neighbor might have taken my package, then they said they can refund me but need to change me the shipping fee since the package was shipped from China (in the ad, it says that the 8'x2' planters were made in the US!).
Strangely enough, on July 15 I received a small plastic envelope with a USPS Lightweight shipping label and a kid size fleece beanie in it. The sender is Jane, 371 Little Falls Rd. Ste 4 Cedar Grove, NJ 07009. I Googled and found this website. Then I checked the tracking number on the USPS Lightweight shipping label. Guess what? It matched that of my order of the planters. It turns out I was scammed! They charged me almost $80 but sent me a useless ugly colored beanie. I went to check the "View our store" in the receipt they emailed me. It didn't work (the page can't be found)! They didn't have an online store and all they did was to scam people.
After reading the posts on this website, I was very concerned that these crooks would post more fraudulent charges on my credit card. Then I called my credit card company and reported the fraud. I received my new card today and I just want to share this story so other people can report these crooks and get their money back.