I'm currently fighting with them about the same situation. 2 shipments were "lost" and then a partial refund offer so they could cover shipping costs. I demanded full refund since they couldnt even tell me what delivery company they used. Now emailing weekly to try to get my full refund. 😒
Safety Report: Scam Alert, NO KA <after-sales@uprofficial.com>
I'm currently fighting with them about the same situation. 2 shipments were "lost" and then a partial refund offer so they could cover shipping costs. I demanded full refund since they couldnt even tell me what delivery company they used. Now emailing weekly to try to get my full refund. 😒