I ordered a heated vest and it came without the heating device. I returned the vest to the address on the envelope that indicated "Only for Return" but when I heard nothing back, I texted the company (Figte). They responded to my text that the item needed to be returned to China, however they did not send me the address in China, as I requested. Now the website indicates in bold letters on the advertisement that it does not include the heating device. There's no way I would have missed that large bold print when I placed the order. I have not received the vest back and the company (I use the term loosely) will not reimburse me. Definitely a BUYER BEWARE situation. This was a Christmas gift that obviously got ruined. Their name on my Paypal debit for the vest is Haines. Why two different names?
Safety Report: Scam Alert, 12500 Slauson Avenue, Santa Fe Springs, CA, USA
I ordered a heated vest and it came without the heating device. I returned the vest to the address on the envelope that indicated "Only for Return" but when I heard nothing back, I texted the company (Figte). They responded to my text that the item needed to be returned to China, however they did not send me the address in China, as I requested. Now the website indicates in bold letters on the advertisement that it does not include the heating device. There's no way I would have missed that large bold print when I placed the order. I have not received the vest back and the company (I use the term loosely) will not reimburse me. Definitely a BUYER BEWARE situation. This was a Christmas gift that obviously got ruined. Their name on my Paypal debit for the vest is Haines. Why two different names?