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Scam Alert: Rh Acuast.com, South Shields, UK
2 months ago
South Shields, England, United Kingdom
Ordered goods got tracking in Chinese. No good after 20 day
131
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Dear customers,
We sincerely apologize for this case. After our repeated checks, we are sorry to find that the consignor made the wrong batch due to hot sales, so you received the wrong item, we are really sorry, and we... See More will claim compensation from the shipper.
In order to make up for your loss, please negotiate with our supplier, they promise to resend the correct item to you, but unfortunately, they request to return the item you received. In this case, could you please go to your local post office and inquire about the return fee? Our return address is: Room 2004, Building 5, Guangminggang Park, Taijiang District, Fuzhou City, Fujian Province, China.
You can choose to get a full refund or ask us to resend you the correct item after the supplier receives the returned package, please provide a picture of the delivery paper and package when returning it or provide us with tracking information online (screenshot or picture) if you return the package.
After you send back the item and provide the above information, we will immediately arrange a full refund.
(You will need to pay for the return shipping of the package yourself)
Also, could you please check if this project works for you? If yes, please keep the order or send it to a friend who can use it, we can immediately provide you with a 40% refund of the total payment, which saves you the hassle of returning the item to us. If you have any different ideas, please tell us without taking further action, please believe that we can help you solve it in a short time.
Thank you very much for your patience and have a nice day.
Lucy
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I am an 80yr old pensioner and not received my order of an S-shaped planter you have taken my money from the account money I can't really afford on my pension. I would like a refund or better still the item that I ordered thankyou please reply... See More to this txt. If you look I have told my story and I don't want to be ripped off at my age it's bad enough to pay bills and buy groceries with out people taking my money and not getting anything so please do something about this THANKYOU . I have items on order from 2 web sites website 1 is IPL*dinoasic 2 is RH*resotroof.com See Less
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