Kelkong scam, China
3 years ago •reported by user-dygvq313
China
I ordered from this seller the week after Christmas and have NOT received any of the products ordered! I have been tracking their "shipping" site and it says the stuff arrived in the US but it does not list the port of entry nor the city where USPS supposedly picked it up. It is now showing that my products supposedly arrived at my house which is total BS! This company needs to be shut down NOW! Although I am not out much money at all they are scamming millions of people which means they are getting millions of dollars for not sending anything!
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It happened 2 me too! Says delivered 4 days ago.. but it wasnt!
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I was able to get a total refund from my credit card company. If you notify whichever account you used that you were scammed by Kelkong and direct them to even this site as proof of the scam you should also get a full refund. I requested that my CC company put Kelkong on the red list so that no other purchases can be made from them at any time.
I order 2 x triple screens for laptops from https://discernvbn.shop/products?handler instead received a bag Same email when I complained clearly a scam and nothing can be done about it I’m from New Zealand Dear customer, We are deeply sorry for this case. After we check over and over again, we are sorry to find that it is the shippers who mistook the batch of the products due to the hot sale reasons, so you have received the wrong item, we are really sorry and have a claim with the shippers. In order to make up for your loss, negotiate with our suppliers who promise that they could resend the right item to you, but to our regret, they ask for a return of the item you received. In this case, could you please go to your local post office to ask about the return cost? Our return address is:2004, Building 5, Guangming Gangyuan, Taijiang District, Fuzhou City, Fujian Province, China You can choose to get the full refund or ask us to resend the right item to you once the suppliers get the returned package, please offer a picture of the delivery paper and package when you return it or provide us the tracking information online (by screenshot or picture) if you return the package. After you post the item back and provide information requested above, we will arrange a full refund right away. In addition, could you please check whether the item is useful for you or not? If yes, how about you keep the order or send it to your friend who can use it please, we can offer you a 40% refund of your total payment immediately, which can save the hassle of returning the item to us. If you have any different ideas, please kindly tell us and do not take further action, please believe that we can help you to solve it in a short time. Your patience will be highly appreciated, have a nice day. Angel