Create a Report
Please provide report title
Please provide location
Please provide details
Get alerts and updates for your case! Your contact information is not shown on the website.
This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.
Please provide email or phone
Please provide email or phone

We do not show your email or contact info

Please accept our Terms & Conditions
Add photos or video
We recommend photos and videos to help explain your report
Add Photo/Video
Email or SMS copy of report
Enter below to get emailed a copy of your report, or sms a link to your report
Please provide email or phone
Please provide email or phone
Please accept our Terms & Conditions
Thank you for your report!

IMPORTANT - Your report is queued
It may take up to 12 hours to process your report.

Email us at if you have questions.

Report by
Please provide location
Please provide location
Please provide report title
Please provide details
Please accept our Terms & Conditions
Get alerts and updates for your case! Your contact information is not shown on the website.

This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.

Please provide email or phone
Thank you for your report!


Visit our learn pages for more helpful information or, email us:

Goodbye! and best wishes in your recovery Scam, China

1 week ago


It's been a month and still haven't received my order


Related Reports

I ordered a laser engraving machine and recieved a dollar store scarf. I’ve been requesting a refund, but all I get is the run around . Kindly send back the scarf and we will refund you. Or keep it and we will give you 55% of your... See More total cost back! REALLY!
2004, Building 5, Guangming Gangyuan, Taijiang District, Fuzhou City, Fujian Province, China

I'm in Dyer, IN, USA.
See Less

Hausad Scam, China

3 days ago

I ordered items from, the stole my money and sent a fake ugly ring with fake credentials. Who will shut them down? See Less

Scam Alert, China

4 days ago

Found add on Facebook for pet fence for 49.99, states it is made in America and that it ships from California. As soon as I submit for payment they took the payment and sent the order with a tracking number after a week I get a notice... See More saying it shipped another week later the notice goes away. Last week get notice again package was in its way. Got a package yesterday and the tracking on it matches the one from my order. Was not a fence it was earmuffs . They will not respond to my email either and I am not able to get my money back. 🤬

I'm in South Carolina | Symptoms: Other
See Less

I kno the feeling I got scam also those websites are fake and scam people on Fb
Reply 4 days ago
I ordered a pet containment fence and received a satin scarf instead. The place was Sterodrip a Facebook ad. I have emailed then repeatedly with the order screen prints and they keep asking me to mail back the scarf to 2004, Building 5, Guangming Gangyuan, Taijiang District,... See More Fuzhou City, Fujian Province, China. A very expensive shipping rate. They will not refund my money

I'm in Mesa
See Less

I've already reported my complaint, but I forgot to mention, these scammers did send me a address in China to return the package (that's if it's a really address).
So if you think you may need it I'll forward it to you if you send me an email.
Thank You

I'm in Hereford See Less

I got an address too, did you send it back?
Reply 1 day ago

basingrade, China

1 week ago

i buy a welder from basingrade they put on facebook marketplace this is the tracking numnber AG3258744**** and I never receive it i send an email to support basingrade they never respond now they delete the wbsite i dont see them anymore
Order : 22121612540**** See Less

I ordered a extended monitor for my laptop and received a 3 in 1 charger. I emailed the company and got this message:

Dear customer,
We are deeply sorry for this case. After we check over and over again, we are sorry to find that it is... See More the shippers who mistook the batch of the products due to the hot sale reasons, so you have received the wrong item, we are really sorry and have a claim with the shippers.
In order to make up for your loss, negotiate with our suppliers who promise that they could resend the right item to you, but to our regret, they ask for a return of the item you received. In this case, could you please go to your local post office to ask about the return cost? Our return address is:2004, Building 5, Guangming Gangyuan, Taijiang District, Fuzhou City, Fujian Province, China
You can choose to get the full refund or ask us to resend the right item to you once the suppliers get the returned package, please offer a picture of the delivery paper and package when you return it or provide us the tracking information online (by screenshot or picture) if you return the package.
After you post the item back and provide information requested above, we will arrange a full refund right away.
In addition, could you please check whether the item is useful for you or not? If yes, how about you keep the order or send it to your friend who can use it please, we can offer you a 40% refund of your total payment immediately, which can save the hassle of returning the item to us. If you have any different ideas, please kindly tell us and do not take further action, please believe that we can help you to solve it in a short time.
Your patience will be highly appreciated, have a nice day.

When I tried to reply my email came back as if the email address is not active. I will be reporting this to my bank too.
See Less

I also ordered the monitor and did not receive it. For one order I got a stainless steal kids spoon and fork set and this is the message I got from the same Sherry. I have disputed with my bank

On Fri, Jan 27, 2023 at 6:46 PM customer service wrote:
Dear customer,
We are so sorry to hear that you do not receive it.
In this case, how about we arrange to resend it to you right away?
Or you have any ideas, please kindly tell us.
Waiting for your reply.
Sorry to keep you waiting.
Reply 1 week ago
I got the same exact message. I'm in the US and I ordered the extended monitor and got children size headphones. I opened a claim with my bank.
Reply 5 days ago

Kelkong scam, China

1 week ago

Package says delivered but nothing arrived i emailed them and they didn't even respond. See Less

Recent Interesting Reports

I did not order this & it is empty.

USPS tracking #

Online seller
2125 w San Bernardino ave
San Bernardino, ca 92408

1st class mailed from 90021

I'm in Gilmer See Less

I’ve received two packages and I didn’t order anything. I’m trying to see if somehow I got charged. Is there a way to remove my info from whatever list they have? Thank you.

I'm in Westerville See Less

No problem except I did not order anything from this company
But I received a package with gloves in it
from ReturnEP that I did not order.

I'm in Henderson See Less

Not for nothing bot I got scammed by a company and since then I have received " rose gold " ring and a "moissanites" ring ,on two different occasions.the company used many websites for email communications. It was charged to poshoutlets on credit statements. These were x... See More mas gifts and was very disappointed. See Less

I got this one too.
Reply 3 weeks ago
Me too! From Tracy, CA
Reply 2 weeks ago
Me too, from Tanya in California
Reply 1 day ago
I received 2 pair of gloves I didn't order...USPS Tracking #9400 1361 0515 5016 **** ** from 188s mountain house parkway, Tracy, ca 95377 USPS 9400-1361-0515-5016 **** ** from Online seller 19799 e 36 the Dr Aurora Co 80011 Should I return I opened package.. Did I... See More pay for this or Did I get hacked Jan 9,2023

I'm in Hornbeak
See Less

ORDER # HYS23***

I received the wrong item.
I ordered a Magnetic Tempered Glass Double Sided phone case for iPhone 14 Pro Max.

I received the back side of the case and it's plastic.

USPS Tracking Number: 9274 8903 19829610 0004 **** **

I'm in Pine Hill See Less

Never ordered this don’t know where came from See Less

I also received a cheap scarf from this address. It turns out I was able to peel the label off to reveal the sender. From china. I purchased a item on Facebook from Lowesmall. For $46.00. And this is what they sent. Be careful purchasing anything of Facebook. #facebook
Reply 1 week ago
I received earmuffs today. 🙄😡
Reply 1 week ago
I received Ray Bans today that I never ordered and they came from Jason in Arizona With this email See Less

Same for me. I ordered a weight set and they sent me some knock off Ray Bans...
Reply 1 week ago
Last 30 days