Same for me with jeans. Not only did they charge for shipping when it was supposed to be free, they sent wrong size that even then didn't match the size chart. They offered a 10% refund and when I turned that down a 30% refund. I told them I would take 50% but otherwise I'm going to escalate a fraud claim on PayPal. Apparently this is how they get their money by scamming!
Safety Report: SCAM ALERT. False advertising on knock-off item from China; seller refuses a return & credit!, 12500 Slauson Avenue, Santa Fe Springs, CA, USA
Same for me with jeans. Not only did they charge for shipping when it was supposed to be free, they sent wrong size that even then didn't match the size chart. They offered a 10% refund and when I turned that down a 30% refund. I told them I would take 50% but otherwise I'm going to escalate a fraud claim on PayPal. Apparently this is how they get their money by scamming!