I received a "mystery box" from these people with a few junk items (earbuds and a 3 in 1 usb cable set. I emailed them and got this message: Dear customer,
Thanks for your support and concern on our store.
In this situation, I would like to offer you a 25% refund of the item as compensation. Also, you don't need to spend extra time and shipping fee to return this item to our warehouse.
If you have any further questions, please feel free to let us know.
Again, thank you for contacting us! Have a wonderful day!
Safety Report: Report I received a SMART BAND 7 I didn’t order ., 1215 East Washington Boulevard, Montebello, CA, USA
I received a "mystery box" from these people with a few junk items (earbuds and a 3 in 1 usb cable set. I emailed them and got this message: Dear customer,
Thanks for your support and concern on our store.
In this situation, I would like to offer you a 25% refund of the item as compensation. Also, you don't need to spend extra time and shipping fee to return this item to our warehouse.
If you have any further questions, please feel free to let us know.
Again, thank you for contacting us! Have a wonderful day!
Best Regards,
CS Anastasia