Same thing happened to me… ordered that same planter box. Never received it. Customer service then told me they accidentally sent wrong item (a pair of polarized sunglasses… wtf), which was never received either anyway. They stopped answering my emails inquiries when I asked for a full refund.
Safety Report: Hctt-serve - Scam, Greenwood, DE, USA
Same thing happened to me… ordered that same planter box. Never received it. Customer service then told me they accidentally sent wrong item (a pair of polarized sunglasses… wtf), which was never received either anyway. They stopped answering my emails inquiries when I asked for a full refund.