Ive been all over this sites ass ,went to every site with this logo and told everyone not to buy from them that it is a fake and will steal your money !!! Now I've been contacted by them and here's their reply . Thanks for contacting us.
After carefully checking the order information you provided, after we confirm receipt of your order, we have arranged fast delivery for you according to the content of your order. After your package leaves our warehouse, it is sent to the logistics transshipment center company. The logistics company has a lot of packages every day, and the courier is also very tired. Thousands of orders may have some errors. Due to a logistics company error, your order was mixed with another customer's order and a ring was shipped to you.
This is a tragedy and it will cost us a lot of money for us to get the package back from you and return it to inventory intact. What's more, we failed you no matter what.
Still, allow us to suggest to you, would you mind keeping this ring?
This ring is currently available on our website, you can type "ring" in our website to search, below is a screenshot of the product page for you to confirm (the reason we choose not to send the product link is because we want to prevent emails from being sent to trash)
You may keep the ring without returning it and we will refund 90% of your total order value as compensation for this event.
Looking forward to your reply so that I can handle it for you as soon as possible.
Safety Report: Received a ring from Nancy Perry today I did not order !, California, USA
Ive been all over this sites ass ,went to every site with this logo and told everyone not to buy from them that it is a fake and will steal your money !!! Now I've been contacted by them and here's their reply . Thanks for contacting us.
After carefully checking the order information you provided, after we confirm receipt of your order, we have arranged fast delivery for you according to the content of your order. After your package leaves our warehouse, it is sent to the logistics transshipment center company. The logistics company has a lot of packages every day, and the courier is also very tired. Thousands of orders may have some errors. Due to a logistics company error, your order was mixed with another customer's order and a ring was shipped to you.
This is a tragedy and it will cost us a lot of money for us to get the package back from you and return it to inventory intact. What's more, we failed you no matter what.
Still, allow us to suggest to you, would you mind keeping this ring?
This ring is currently available on our website, you can type "ring" in our website to search, below is a screenshot of the product page for you to confirm (the reason we choose not to send the product link is because we want to prevent emails from being sent to trash)
You may keep the ring without returning it and we will refund 90% of your total order value as compensation for this event.
Looking forward to your reply so that I can handle it for you as soon as possible.