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FDA best practices for COVID-19 pandemic for retail food establishments, USA

3 years ago

United States

The FDA has shared best practice guidelines for restaurants, delivery services, grocery stores, and other retail food businesses that address key considerations for employee health, cleaning and sanitizing, and personal protective equipment (PPE), as well as how food can be safely handled and delivered to the public key to keep their employees and customers safe during the COVID-19 pandemic.

The FDA guidelines address 4 specific areas:
1) *Monitor Employee Health* - Management must instruct employees to speak up about possible COVID-19 symptoms or exposure and implement workplace controls to screen and reduce possible transmission. Workplace controls can include: Pre-screening employees for high temperatures, increase disinfecting and cleaning of workspaces and equipment, wearing personal protective equipment (PPE) such as face mask and gloves, and practicing social distancing of at least 6 ft when possible.
2) *Emphasize Personal Hygiene for Employees* - When working, employees must wash their hands with soap and water for at least 20 seconds especially after using the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap is not available, employees must use an alcohol-based sanitizer with at least 60% alcohol. Employees should also avoid touching exposed food or surfaces with their bare hands and need to always wear gloves.
3) *Follow and Enhance Food Safety Protocols* - Food establishments must follow established food safety protocols such as cooking foods to the proper temperature and separating raw and cooked ingredients. In addition to standard safety protocols, establishments need to increase safety measures to help customers maintain infection prevention by encouraging spacing in lines, discontinuing salad bars and buffets, and discouraging bringing pets into stores.
4) *Manage Food Pick-Up and Delivery* - For food pick-up, establishments need to create protocols to allow customers to maintain social distancing and maintain food safety standards. FDA recommends the creation of designated pick-up zones to allow for customers to maintain proper social distancing. For delivery, no-contact delivery and customer communication via Text and calls should be enacted.

This is not a comprehensive list and is only best practice guidelines from the FDA. If you spot issues or violations, please report at safelyhq.com

To review the in-depth guidance from the FDA please go here: fda.gov

Source: FDA

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Viva Raw, a pet food company, has voluntarily recalled several of its duck products due to potential contamination with Salmonella and Listeria monocytogenes. The affected products, which include Viva Duck for Dogs (Ground), Viva Duck for Dogs (Chunked), Viva Duck for Cats, and Viva Pure Duck, were... See More distributed between October 24 and December 6, 2023. There was 1 consumer complaint made to the FDA about this lot.

The recalled products are identifiable by their lot number, 22853, and are packaged as frozen 1 lb bricks in clear vacuum packaging. The products from this lot were shipped to 1,500+ customers, according to the company. The FDA discovered the contamination following a consumer complaint and subsequent testing of the Viva Duck for Dogs (Chunked) product from the aforementioned lot.

These bacteria can affect both animals consuming the products and humans who handle the contaminated pet products. Pets with Salmonella and Listeria infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever, and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans.

The company advises consumers to check their freezer for any remaining products of Lot 22853. In case there are remaining products, they can contact the company to request a refund.


In case you are experiencing Salmonella or Listeria monocytogenes symptoms, it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

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Based on the investigation findings to date, two sources have been identified:
- Exposure to raw meat prepared for pets (raw pet food) has been identified as a likely source for some of the illnesses reported in this outbreak. Some of the individuals who became sick reported exposure to raw pet food, or to dogs fed raw pet food, before their illnesses occurred. A single common supplier of raw pet food has not been identified.
- Contact with cattle, particularly calves, has also been identified as a likely source for some of the illnesses reported in the outbreak.

The outbreak was initially detected due to an increase in reports of extensively drug-resistant Salmonella illnesses across multiple jurisdictions in Canada. Laboratory methods identified that certain Salmonella cases traced back to 2020 shared the same strain with those reported in 2023.

The Salmonella strain in this outbreak is resistant to a broad range of antibiotics, making treatment particularly challenging if deemed necessary. It's crucial for individuals who suspect they have symptoms of Salmonella infection to contact their healthcare provider.

Salmonella bacteria can be found in raw pet food and in many species of animals, including dogs and cattle. Always use safe food handling practices when preparing, cooking, or storing raw pet food to prevent illness. Practice good hand hygiene and frequent handwashing after contact with dogs fed raw pet food, cattle, and their environments. The outbreak strain of Salmonella that made people sick has been found in raw pet food from the home of an ill individual. If contaminated, raw pet food can also make your pets sick. Infected pets can also spread bacteria, like Salmonella, to individuals they are in contact with, even if they do not show any signs of illness. This outbreak strain of Salmonella has also been found in sick dogs and cattle, and some of these animals have died

In case you are experiencing Salmonella symptoms such as diarrhea, abdominal cramps, and fever, it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

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