Create a Report
Please provide report title
Please provide location
Please provide details
Get alerts and updates for your case!
This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.
Please provide email or phone
Please provide email or phone

We do not show your email or contact info

Please accept our Terms & Conditions
Add photos or video
We recommend photos and videos to help explain your report
Add Photo/Video
Email or SMS copy of report
Enter below to get emailed a copy of your report, or sms a link to your report
Please provide email or phone
Please provide email or phone
Please accept our Terms & Conditions
Thank you for your report!


IMPORTANT - Your report is queued
It may take up to 12 hours to process your report.


Email us at support@safelyhq.com if you have questions.

Report by
Loading...
Please provide location
Please provide location
Please provide report title
Please provide details
Please accept our Terms & Conditions
Get alerts and updates for your case! Your contact information is not shown on the website.

This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.

or
Please provide email or phone
Thank you for your report!

IMPORTANT - YOUR REPORT IS QUEUED - IT MAY TAKE UP TO 12 HOURS FOR YOUR REPORT TO SHOW ON OUR HOME PAGE (IF NOT OPTED AS PRIVATE)

Visit our learn pages for more helpful information or, email us: support@safelyhq.com

Goodbye! and best wishes in your recovery

Cosmetics

Updated: May 27, 2022 11:00 AM
Henkel Corporation (“Henkel”) is voluntarily recalling 180 bottles of its 4.2 ounce Alterna Bond Repair Leave-in Heat Protection Spray, because it has the potential to be contaminated with Burkholderia cepacia complex (Bcc), which poses little medical risk to healthy people, but can cause an increased risk for... See More illness or infection in people who have certain health problems, such as weakened immune systems, chronic lung diseases, chronic granulomatous disease, or wound infections. Henkel has received no reports of harm or injury in connection with this product.

Patients with underlying lung disease (especially cystic fibrosis) might be at increased risk for severe infections with Bcc. The potential for product contamination was noted after testing performed by Henkel revealed the presence of Bcc in some 4.2 ounce bottles of Alterna Bond Repair Leave-in Heat Protection Spray.

The Alterna Bond Repair Leave-in Heat Protection Spray included in this recall comes in a 4.2 ounce, purple plastic spray bottle marked with lot # Y401427403 on the bottom, and was distributed nationwide through a distributor. The product was available for sale to the public no earlier than April 12, 2022.

The consumers who have purchased the applicable 4.2 ounce bottles of Alterna Bond Repair Leave-in Heat Protection Spray described above are urged to return them to their place of purchase for a full refund.

Consumers with questions about this recall may contact Henkel's customer specialists at 1-888-4ALTERNA (1-888- 425-8376). This customer service line is operational Monday through Thursday from 6:00 a.m. to 4:00 p.m. PST, and Friday from 6:00 a.m. to 2:00 p.m. PST.

If you have experienced any symptoms, or have any medical questions associated with this product, it is important to report it. It can help to prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Company name: Henkel Corp.
Brand name: Alterna
Product recalled: Leave-in heat protection spray
Reason of the recall: Potential to be contaminated with Burkholderia cepacia complex.
FDA Recall date: May 27, 2022

Source: fda.gov
See Less
303


Babyganics is voluntarily recalling two lots of 20-ounce bottles of babyganics® 20oz chamomile verbena bubble bath, due to the presence of the bacterium Pluralibacter gergoviae. The products were sold in the last two months only at select retailers in the U.S.

During internal testing related to product... See More shelf life across the Babyganics bubble bath line, it was discovered that two specific lot numbers of this product contained the bacterium. While infants may be more susceptible than adults, Pluralibacter gergoviae does not usually cause healthy individuals to become sick. However, it may pose a risk of infection to those who are immunocompromised or have broken or irritated skin, such as diaper rash.

The only products affected are babyganics® 20oz chamomile verbena bubble bath UPC 8 13277 01375 4 with lot codes Y314 and Y315 found at the bottom of the packaging and contained in a white plastic bottle with a green plastic lid.

The testing confirmed that no other Babyganics products contained this bacterium. Babyganics takes pride in its commitment to vigorous consumer safety standards and providing peace of mind for parents, which is why the decision was made to voluntarily recover these bottles from retailers and to proactively reach out to consumers. Consumers with the affected product will be provided with a full refund after submitting their product and contact information at the company website. Consumers who have come into contact with the affected product and aren’t feeling well should contact their doctor.

Company name: Babyganics
Brand name: Babyganics
Product recalled: Chamomile verbena bubble bath
Reason of the recall: Presence of the bacterium Pluralibacter gergoviae, a bacterium
FDA Recall date: April 20, 2022

Source: fda.gov
See Less
303
1 Share


Kao USA conducts voluntary recall of Jergens® Ultra Healing Moisturizer, issued 11-Mar-2022 by Kao USA Inc. over PR Newswire, the company advised that in the 'IDENTIFYING THE AFFECTED PRODUCTS' section, two lot codes have been added to the 3 oz size section ("ZU722861" and "ZU722871"). The complete,... See More corrected release follows: Kao USA Inc. is asking consumers to check their Jergens® Ultra Healing Moisturizer 3 oz and 10 oz products to determine if it is part of a voluntary recall of the product.

Select units of Jergens® Ultra Healing Moisturizer could show the presence of Pluralibacter gergoviae, a bacterium which typically poses little medical risk to healthy people. However, people who have certain health problems such as weakened immune systems may be more susceptible to infections. Kao USA is urging consumers to discontinue use of the recalled lotion specified below as a precautionary measure. Further investigation to determine the scope of the issue is still ongoing.

The amount of recalled product is limited to two sizes offered for Jergens® Ultra Healing Moisturizer. Only specific lots of the 3 oz and 10 oz sizes are affected.

IDENTIFYING THE AFFECTED PRODUCTS Jergens® Ultra Healing Moisturizer, manufactured between October 1, 2021 and October 18, 2021, could be impacted. 

The affected lot codes for the 3 oz size can be found on the back of the bottle printed in black ink and begin with the prefix "ZU": 

ZU712851 ZU712911
ZU712861 ZU722851
ZU712871 ZU722881
ZU712881 ZU722861
ZU722871

The affected lot codes for the 10 oz size can be found on the bottom of the bottle printed in black ink and begin with the prefix "ZU":  

ZU722741  ZU732791 
ZU722771  ZU732801 
ZU722781 ZU732811 
ZU732781 ZU732821

Brand name: Jergens
Product recalled: Ultra Healing Moisturizer
Reason of the recall: Presence of Pluralibacter gergoviae, a bacterium
FDA Recall date: March 23, 2022
Company name: Kao USA Inc.

Source: fda.gov
See Less
303


Kao USA Inc. is asking consumers to check their Jergens® Ultra Healing Moisturizer 3 oz and 10 oz products to determine if it is part of a voluntary recall of the product. Select units of Jergens® Ultra Healing Moisturizer could show the presence of Pluralibacter gergoviae, a... See More bacterium which typically poses little medical risk to healthy people. However, people who have certain health problems such as weakened immune systems may be more susceptible to infections.

Kao USA is urging consumers to discontinue use of the recalled lotion specified below as a precautionary measure. Further investigation to determine the scope of the issue is still ongoing. However, Kao USA Inc. promptly took the precautionary step of issuing a voluntary recall of the affected product by removing the product in question from warehouses, working with retailers to ensure the product is removed from store shelves, and proactively notifying consumers.

The amount of recalled product is limited to two sizes offered for Jergens® Ultra Healing Moisturizer. Only specific lots of the 3 oz and 10 oz sizes are affected.

IDENTIFYING THE AFFECTED PRODUCTS:
- Jergens® Ultra Healing Moisturizer, manufactured between October 1, 2021 and October 18, 2021, could be impacted.
- The affected lot codes for the 3 oz size (UPC 019100109971 for single bottles and 019100267114 for pack of 3) can be found on the back of the bottle printed in black ink and begin with the prefix "ZU": ZU712851 | ZU712871 | ZU712911 | ZU722881 | ZU712861 | ZU712881 | ZU722851
- The affected lot codes for the 10 oz size (UPC 019100109988) can be found on the bottom of the bottle printed in black ink and begin with the prefix "ZU": ZU722741 | ZU722781 | ZU732791 | ZU732811 | ZU722771 | ZU732781 | ZU732801 | ZU732821

Anyone who has product from a recalled lot should call the Kao USA Inc. Consumer Care Center. A postage paid label and plastic bag will be sent to consumers via mail to easily return the product.

Company name: Kao USA Inc.
Brand name: Jergens
Product recalled: Ultra Healing Moisturizer
Reason of the recall: Presence of Pluralibacter gergoviae, a bacterium
FDA Recall date: March 18, 2022

Source: fda.gov
See Less
305
1 Share


Company name: Becca Cosmetics
Brand name: Becca Cosmetics
Product recalled: Light Shifter Brightening Concealer
Reason of the recall: Potential Mold
FDA Recall date: May 07, 2020
Recall details: Company Announcement Out of abundance of caution, and in line with its commitment to consumer satisfaction and safety, Becca... See More Cosmetics is voluntarily recalling all shades of its Light Shifter Brightening Concealer because a brownish-black material identified as a common household mold was found on the sponge-tip applicator of some units. While this is unlikely to cause serious injury there is a potential risk of temporary skin and/or eye allergy and irritation.

To date, no adverse reactions or injuries have been reported. This product was manufactured in the United States and distributed nationwide. The below are the details of the product affected by this recall. No other Becca Cosmetics products are affected by this issue.

- Product Name: Becca Cosmetics Light Shifter Brightening Concealer
- Batch: 0030A, 9308A, 0052A, 0052C, 9291A, 9309A, 0036A, 0037A, 0038A, 0038B, 0041A, 9289A, 0062A, 0062B, 0062C, 9283A, 9284A, 9287A, 9288A
- Size: 3.2 mL (only size available)
- Product Description: Concealer wand with silver overlay, and a white secondary carton
- UPC: 9331137030037, 9331137030044, 9331137030051, 9331137030068, 9331137030075, 9331137030099, 9331137030082, 9331137030105

If you have this product, please stop using it and contact the place of purchase regarding a refund. This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

Check the full recall details on fda.gov

Source: FDA
See Less
304


Recent Interesting Reports

I received 1 bottle containing 1oz of powder (did not open bottle)with a ship date of 3/5 and 1 bottle shipped 3/11 that I did not order. Called phone number 800-609-4174. Female answered phone but said she only speaks Spanish and she hung up. Immediately called back.... See More She answered and I gave her my name & address and again she hung up. Immediately placed call #3 and inquired if anyone at her site spoke English ' again she hung up. I made one more call and left my phone number ' again another hang up. In process of reviewing all credit card charges. Tampa, FL, USA

2 pkgs. of 1 bottle each, Subgenix containing 1oz powder -(did not remove shrink wrap from bottle)did not order sent by Fullfillment House
See Less
522


I received a phishing email claiming to be “Malwarebytes” offering me a 3 year subscription that a) doesn’t exist and b) I never bought, and attempted to charge me over $400 including tax.

The phishing email had the phone number: 888 889-2916, which is not Malwarebytes’s official... See More support number.

The originating email does not have malwarebytes. com, the phone number is incorrect, and I never purchased malwarebytes premium. The actual malwarebytes offering is called “plus” and not “premium”, and malwarebytes does not offer a 3 year plan option, only monthly, annually, and 2 year. Even if malwarebytes did offer a 3 year plan, the total would come out to roughly $297 and not $399, since the annual option is priced at 99.99 on Malwarebytes’s website.

Per malwarebytes’s official website, renewal emails come from the following addresses, and none of them are present:
no-reply@ store-mail.malwarebytes. com
no-reply@ mail.malwarebytes. com
noreply@ e.malwarebytes. com
noreply@ t.malwarebytes. com

I already alerted both Malwarebytes and relevant regulators (FTC, FBI).
See Less
168


I also receive today a package whitout being ask whith Black wireless headphone and White earplug headphone. What can I do? I dont need this!

Return DI RETURN ONLY, NOT FOR SALES Postlink Am Eifeltor 501, 50997 Köln, Germany See Less


I received a package today, March 25, 2024 that I did not order. The package contains 2 bars of orange soap. There's no lable or anything attached. I looked up the address from where it was shipped from in California. It's a warehouse called Cambria that is... See More no longer in operation. The building is up for sale. See Less
233


I received a package yesterday that I had not ordered. Unfortunately, I happened to be informed that I still have two more parcels, I was not even at the address, a friend received it, so I did not notice the deception until today. 220 lei lost. See Less


I am reporting a package I received but did not order. It is verti bio. I don’t know how they got my name and address. It’s for weight loss and energy See Less
37


I came home today from work got my mail and there was a package in it from a Heather's Motty. Inside were 4 Blue disks. I do NOT know who this person is and I NEVER ordered these. PLEASE help me out with this cuz I do NOT want to get charged for something I did NOT order. See Less
80


Last 30 days