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Kingsport, Tennessee, United States

Updated: February 18, 2024 8:13 AM
This group fronted as QVC but turned out to be a scam. Called tjmaxx card synchrony immediately, told them about fraud on the same day ordered, told them not to pay them. They request report cart as stolen and they would not pay charge. When synchrony transferred... See More account to ne card, they transfer this scam payment. We are being forced to pay someone for no goods received. I want my money back. And won't these folks stopped. See Less
89


Sad to report this is the 4th time having problems with the Kingsport TN Popeyes. Three previous attempts at the drive through we tried to order a 8 piece bucket chicken only. Two times they said we would have a 20 minute wait which we were not... See More expecting. On the third trip I asked for an 8 piece and the lady said there would be a twenty minute wait so I asked for an additional order of two drumsticks non spicy and she said it would 30 minutes. I responded with “are you kidding me.” We left. Well tonight, Jan 18, 2023, we preordered our chicken online to be ready at 8:07pm. We arrived there at 8:09 and there was a car placing an order. I figured all I need to do is proceed to the window which I did. The car that was ordering drove by us about 3 minutes later, I assume it was one having to wait 20 minutes for their order but decided not to wait. We sat there at the window and no one was there for 5 minutes, that includes the front registers in the restaurant as well. Just after that an employee walks by and looks at me directly in the eyes as I was waiving for her and she keeps going about her business. Not one word. I start knocking on the window and no one responds. About 4 mins later I wave at the same lady and she comes to the window and says she is busy helping other customers, while no one else was behind me, and closes the window before I could tell her we had a togo order. 3 or 4 minutes later she came back to the window and started telling me in a frustrated louder voice that “you need to stop at the box, you need to stop at the box.” I said we were here for a togo order but she kept saying “you have to stop at the box.” I am thinking this is ridiculous and told her when she locked eye with me that she did not even acknowledge my existence. She would not get off stopping at the box so I said we are here to pick up or order. Not sure what company policy is but whether I stop at the box or not when picking up my order and an employee sees me I expect acknowledgment by nodding a head, throwing up an index finger meaning just a minute. I was not expecting to argue with a Popeyes employee whether I stopped at the box or not. Best scenario would have been the employee brush off the attitude open the window and say something like “hi, ever ordered off the app before.” That way she would have known this is our first time and explained us Popeyes policy or if was her policy. The Popeyes website does not indicate having to stop at the box first so, anyway. After these four issues when dealing with Popeyes we have decided to not visit that store ever again. Seems as if these days employers hire people that should be better at customer service. Just to say, I am one of those guys that believe the customer is not always right but in this case of very poor customer service I know I am right. I have a Master Degree in Business Administration with a Concentration in Human Resources and have studied this kind of behavior on the job and have faced many different scenarios. Employees like this poison the other employees and if I was the Manager she would be counseled and if future infractions take place termination of employment would be very likely. No receipt was provided, this may be because I told her I was going to contact the corporate office. See Less
88


A Package came in the mail that contains a USB port and attached wires With insert ports at each end of the wire. The main color is a mint green and there is purple and pink. See Less
87


I did not but received a knee brace in the mail. What I did order was supposed to be a rocking outdoor chair from what I thought was QVC😤. If this is a scam shame on you😱. I want my money back OR I want the chair.... See More I paid for and ordered in good faith a rocking outdoor chair. Instead I received a knee brace😱😤 See Less
87


A power outage impacting over 650 customers in downtown Kingsport was reported by Appalachian Power on Wednesday. According to the company’s outage map, around 670 customers lost power around 1:30 p.m. on Wednesday. The estimated impact area spans a triangle with points near Kingsport Carousel & Park,... See More the intersection of Bridghtridge and Belmeade Drives and the intersection of Industry and Wilcox Drives. Appalachian Power’s map estimates that power will be restored around 6 p.m. on Wednesday.

Outage link: d2oclp3li76tyy.cloudfront.net/external/default.html?address=37617
Source: www.wjhl.com/news/local/power-outage-impacts-over-650-in-downtown-kingsport/
Published: 2023-07-12
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87


I'm report about items, I didn't order. I order a wagon stroller. I would like to get it or my money back. I'm going to post the item that I should get. Not The cloth with a horse is on. See Less
87


I Received a second scarf I did not order. The next will be sent back to sender. My wife loved these, but she passed away on January 25, 2021. Please quit sending them. That order was cancelled 2 years ago. Please See Less
87


I Recieved a package with a pair of socks in it..I don't know why I received this. This package came in mail today..I don't know why i received socks See Less
87


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