Have sent my order back today. They told me to go to UPS, went, UPS does not deliver to p o boxes, cost me over 15 dollars to return the product. I just hope the are honest enough to refund my money. As I told them, started
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to order, the site said it wouldn’t accept my credit card, so I took all the info out, but they got me anyway. Well over 100 dollars!
This was only site I could find related to this company
Ketogenesis
P.O. Box 81827
Las Vegas, NV 89180
They gave me a reference # 380b******
Can’t find a phone number for them.
Just very frustrating to get taken. I’m 69, I guess an easy target.
I talked with them yesterday, said the received my return in the fulfillment center but I need to call back next week between the 8th til the 10th to have my account credited. Why? No answer.
I called them, said that I had to pay a restocking fee of 70 dollars, I said I would not, their ad assures full refund. She dropped it to 35 dollars. I
Just gave up and said ok, at least I will get back over 200 which was more than I expected, but still not fair. So I have to wait 8-10 days for my refund to go to my account. They gave me a refund reference number. For whatever it’s worth
380B******. Her name is Marie, the only one I have ever talked with. Smells fishy to me, buy I’m just getting tired of it all. Thanks so much for your support. Amy
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