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Popeyes Louisiana Kitchen, U.S. 30, Schererville, IN 46375, USA

Latest report: November 25, 2020 12:00 PM
RW

Covid-19 OSHA Complaint

3 years ago

The wellness checks for employees are not properly kept, temperatures are not logged accurately. Employees are not wearing masks. Many employees are not wearing gloves. Employees do not wash their hands. They serve food that has been dropped on the floor. They are not taking measures to... See More keep the staff and the public safe.


Source: Osha.gov | Receipt Date: 2020-07-09
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161


Related Reports

Sad to report this is the 4th time having problems with the Kingsport TN Popeyes. Three previous attempts at the drive through we tried to order a 8 piece bucket chicken only. Two times they said we would have a 20 minute wait which we were not... See More expecting. On the third trip I asked for an 8 piece and the lady said there would be a twenty minute wait so I asked for an additional order of two drumsticks non spicy and she said it would 30 minutes. I responded with “are you kidding me.” We left. Well tonight, Jan 18, 2023, we preordered our chicken online to be ready at 8:07pm. We arrived there at 8:09 and there was a car placing an order. I figured all I need to do is proceed to the window which I did. The car that was ordering drove by us about 3 minutes later, I assume it was one having to wait 20 minutes for their order but decided not to wait. We sat there at the window and no one was there for 5 minutes, that includes the front registers in the restaurant as well. Just after that an employee walks by and looks at me directly in the eyes as I was waiving for her and she keeps going about her business. Not one word. I start knocking on the window and no one responds. About 4 mins later I wave at the same lady and she comes to the window and says she is busy helping other customers, while no one else was behind me, and closes the window before I could tell her we had a togo order. 3 or 4 minutes later she came back to the window and started telling me in a frustrated louder voice that “you need to stop at the box, you need to stop at the box.” I said we were here for a togo order but she kept saying “you have to stop at the box.” I am thinking this is ridiculous and told her when she locked eye with me that she did not even acknowledge my existence. She would not get off stopping at the box so I said we are here to pick up or order. Not sure what company policy is but whether I stop at the box or not when picking up my order and an employee sees me I expect acknowledgment by nodding a head, throwing up an index finger meaning just a minute. I was not expecting to argue with a Popeyes employee whether I stopped at the box or not. Best scenario would have been the employee brush off the attitude open the window and say something like “hi, ever ordered off the app before.” That way she would have known this is our first time and explained us Popeyes policy or if was her policy. The Popeyes website does not indicate having to stop at the box first so, anyway. After these four issues when dealing with Popeyes we have decided to not visit that store ever again. Seems as if these days employers hire people that should be better at customer service. Just to say, I am one of those guys that believe the customer is not always right but in this case of very poor customer service I know I am right. I have a Master Degree in Business Administration with a Concentration in Human Resources and have studied this kind of behavior on the job and have faced many different scenarios. Employees like this poison the other employees and if I was the Manager she would be counseled and if future infractions take place termination of employment would be very likely. No receipt was provided, this may be because I told her I was going to contact the corporate office. See Less
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Covid number are spiking in the area, especially in the FedEx and UPS terminal, Missouri S&T and Rolla public school's. See Less
92


Papa johns is not protecting their employees from COVID. I just got COVID and strep tested and it came back positive for both. They immediately told me to come back to work. This is completely unsanitary and unsafe for employees and customers. They are not following protocols... See More due COVID -19 and are disregarding everything just to have the correct amount of staffing. See Less
218


Floor cracks are getting wider and destroying our PIT equipment, walls are uneven and mold is at an all time high as employees struggle to breathe comfortably in the warehouse. Mold in floor cracks and between walls and boxes. Low quality concrete floor unsafe to support 6 ton PIT. See Less
90


I started feeling symptoms yesterday morning after eating at this location in Dunn. The location was very dirty and none of the people wore masks. I have had to cancel my driver's test, dentist appointment, doctor's appointment and several other events. | Symptoms: Other See Less
13


For residents who were impacted by the boil water advisory on 6/29/22. The Water Boil Advisory issued by the Town of Schererville Water Department has been LIFTED. Water test results revealed that no contaminates of any type were found in the water distribution system.

Source: twitter.com
Published:... See More 2022-07-01 See Less
161


On June 28, 2022 at approximately 3pm a water break occurred near Joliet Street and Forest Ridge Dr. Due to the conditions of the repair, water system pressure may have dropped below 20 PSI. Under rules set forth by the Indiana Department of Environmental Management, the Schererville... See More Water Department is required to issue a precautionary boil water advisory. The affected areas include those located north of Joliet St. and East of Calhoun Street, and also Forest Ridge Dr. from Joliet St. to 75th Avenue including Quail Court.

Source: twitter.com
Published: 2022-06-28
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161


Management continually allows customers in the store that are not wearing masks. A number of them take it off as soon as they enter the store or have their nose outside the masks. There are also a couple employees who don't even put it over their nose.... See More There are quite a number of employees who really don't want to help these customers, but fear of being written up, yelled at, or terminated. The number of exposed employees (and other customers) is unknown.


Source: Osha.gov | Receipt Date: 2021-01-10
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161


There has been 2 positive COVID-19 employees and there has been nothing done about it. They continued to work knowing they were positive and management would not allow other employees to get tested. The restaurant is closed every Monday but no cleaning/sanitation is ever done.


Source: Osha.gov... See More | Receipt Date: 2020-11-17 See Less
161


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